Wiggle Ltd - Citadel

Business Contact

Contact Information

Business Description

Wiggle Ltd - Citadel is an online retailer focusing on cycling and other active sporting equipment. In recent weeks, customers have had a mixed experience with the retailer. Some have praised the customer service and timely delivery, while others have been frustrated with wait times, parts arriving used or damaged, and a lack of communication. Customers also have historically had issues with delayed delivery and order cancellations. Wiggle Ltd - Citadel's customer service policies are under scrutiny as negative reviews pile up, with customers questioning the company's level of service and integrity.

Questions & Answers

1. 1.What is Wiggle Ltd - Citadel's phone number?

   Wiggle Ltd - Citadel's phone number is 0843 506 0342.

2. 2.Where is Wiggle Ltd - Citadel located?

   Wiggle Ltd - Citadel is located at Black Country New Rd, Bilston WV14 7BR, United Kingdom, UK43. Get Directions.

3. 3.What are Wiggle Ltd - Citadel's hours?

   Wiggle Ltd - Citadel is open during the following hours: weekdays: 8:00 – 17:00; weekends: Closed.

4. 4.Who is the primary contact at Wiggle Ltd - Citadel?

   The primary contact at Wiggle Ltd - Citadel is Stephanie John (delivery person).

5. 5.Who else works at Wiggle Ltd - Citadel?

   Wiggle Ltd - Citadel also has 1 other listed contact: Ethan_one.

6. 6.What is Wiggle Ltd - Citadel's website?

   Wiggle Ltd - Citadel's website is www.wiggle.co.uk.

Crowdsourced FAQs

1. What does Wiggle Ltd - Citadel sell?

   Wiggle Ltd - Citadel is an online retailer focusing on cycling and other active sporting equipment.

2. What have customers said about Wiggle Ltd - Citadel's service?

   Customers have had a mixed experience with the retailer. Some have praised the customer service and timely delivery, while others have been frustrated with wait times, parts arriving used or damaged, and a lack of communication.

3. What are some of Wiggle Ltd - Citadel's customer service issues?

   Customers have had issues with delayed delivery and order cancellations. Wiggle Ltd - Citadel's customer service policies are under scrutiny as negative reviews pile up, with customers questioning the company's level of service and integrity.

4. How can customers contact Wiggle Ltd - Citadel?

   Customers can contact Wiggle Ltd - Citadel via their website or via email.

5. What happens if a customer receives the wrong or damaged parts?

   Customers who receive wrong or damaged parts can contact Wiggle Ltd - Citadel via their website or via email. Wiggle Ltd - Citadel may provide a refund or exchange for the wrong or damaged parts.

6. Has Wiggle Ltd - Citadel been offering a Wiggle+ delivery service?

   Yes, customers have stated that they have paid for Wiggle+ delivery service, however in recent weeks some customers have experienced issues with not receiving the service they paid for.

7. Is Wiggle Ltd - Citadel able to provide same-day delivery?

   Wiggle Ltd - Citadel offers free next day delivery on orders placed before 1 pm. During certain times, they can offer same-day delivery at an additional cost.

8. Does Wiggle Ltd - Citadel have a customer service phone number?

   Currently, Wiggle Ltd - Citadel does not have a customer service phone number. Customers can contact the retailer via their website or via email.

These FAQs were generated by AI based on publicly available information.

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