Wickes

Business Contact

Contact Information

Business Description

Wickes is a British home improvement retailer with their head office located in Watford, England. Despite offering a range of products and services, recent customer reviews have voiced concern regarding their customer service, reliability, and quality. Specifically, customers have reported poor communication, the inability to add items to the basket, and longer than expected completion times when ordering a kitchen or bathroom. Furthermore, customers have complained of products suddenly being discontinued and customer service taking too long to respond. In contradiction, customers appreciate their trade offers and the car park is enviably quiet on Sundays, allowing visitors to practice mountain biking, jumping stairs, and cranking manual lines.

Questions & Answers

1. 1.What is Wickes's phone number?

   Wickes's phone number is 01923 656600.

2. 2.Where is Wickes located?

   Wickes is located at Link House, 19 Colonial Way, Watford WD24 4JL, United Kingdom. Get Directions.

3. 3.What are Wickes's hours?

   Wickes is open during the following hours: weekdays: 7:00 – 17:00; weekends: Closed.

4. 4.Who is the primary contact at Wickes?

   The primary contact at Wickes is Tina Ward (Retail). You can reach them at tina.ward@wickes.co.uk.

5. 5.Who else works at Wickes?

   Wickes also has 9 other listed contact: Sarah- Jayne Thorne, Gary Cook, Lindsey Darlow, Ron Holmes, Kevin Palmer, Mark Stonehouse, Andrew Jesus, Kim Kath Storey, Tracy Dann_other.

6. 6.What is Wickes's website?

   Wickes's website is www.wickes.co.uk/contactus.

Crowdsourced FAQs

1. Does Wickes offer any discount for trade customers?

   Yes, Wickes offer a range of different discounts for trade customers.

2. What kind of customer services does Wickes provide?

   Wickes provides customer services both in-store and online.

3. Are there any issues regarding products being discontinued or unavailable?

   Unfortunately, some customers have reported being unable to purchase certain products due to them being discontinued or unavailable.

4. Does Wickes provide kitchen and/or bathroom installation services?

   Yes, Wickes provides kitchen and bathroom installation services.

5. What services are available on a Sunday at the head office car park?

   The head office car park is open on Sundays, allowing visitors to practice mountain biking, jumping stairs, and cranking manual lines.

6. Are there any special offers for individual customers?

   Yes, Wickes provides special offers for individual customers which may be found on their website.

7. How long does it take for Wickes to complete a kitchen or bathroom installation?

   The length of time it takes for Wickes to complete a kitchen or bathroom installation can vary, however, some customers have reported longer than expected completion times.

8. What is the customer experience with Wickes generally like?

   Generally, the customer experience with Wickes has been mixed, with some customers reporting good experiences, while others have voiced dissatisfaction with customer service, reliability, and quality.

These FAQs were generated by AI based on publicly available information.

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