Virgin Media Bolton

Contact Information

Business Description

Virgin Media Store - Bolton is a store dedicated to providing customers with all their needs in regards to ultrafast fibre broadband, TV bundles, and phones. Customers can pay a deposit at the store and setup direct debits for payment. However, customers who have experienced problems with their accounts have found difficulty in correcting them, with inadequate resources available for complaints or inquiries. Despite some customers encountering these issues, others have encountered friendly, knowledgeable staff who have gone out of their way to help. Furthermore, store staff have been knowledgeable about mobile issues, providing good customer service in this area. However, when setting up the Virgin Media broadband account customers should be aware of the potential drawbacks, as those who have experienced them have found it difficult to cancel their services.

Questions & Answers

1. 1.What is Virgin Media Bolton's phone number?

   Virgin Media Bolton's phone number is 0800 519 6807.

2. 2.Where is Virgin Media Bolton located?

   Virgin Media Bolton is located at 4 Oxford St, Victoria Sq, Bolton BL1 1RD, United Kingdom. Get Directions.

3. 3.What are Virgin Media Bolton's hours?

   Virgin Media Bolton is open during the following hours: Monday - Saturday: 9:30 – 17:30; Sunday: 11:00 – 16:00.

4. 4.What is Virgin Media Bolton's website?

   Virgin Media Bolton's website is www.virginmedia.com.

Crowdsourced FAQs

1. What type of products does Virgin Media Store Bolton offer?

   Virgin Media Store Bolton offers a range of ultrafast fibre broadband, TV bundle, and phone packages.

2. Do customers have to pay a deposit at Virgin Media Store?

   Yes, customers who shop at Virgin Media Store must pay a deposit in order to purchase products.

3. Are the staff at Virgin Media Store friendly and knowledgeable?

   Most customers who have visited the store have reported that the staff are friendly and knowledgeable about the products and services offered.

4. What should customers be aware of when setting up a Virgin Media broadband account?

   Customers should be aware that it may be difficult to cancel their services if they choose to do so in the future.

5. Are there any resources available for customers who have inquiries about their accounts?

   Unfortunately, there are limited resources available for customers who have inquiries about their accounts and may need to seek assistance through online chats or phone calls.

6. Does Virgin Media Store Bolton offer mobile services?

   Yes, customers can get advice and assistance with mobile services from the store staff.

7. What are the repercussions of not paying an outstanding bill with Virgin media?

   Customers should try to pay any outstanding bills with Virgin Media promptly, as they may continue to receive letters and phone calls if the bill is not paid.

These FAQs were generated by AI based on publicly available information.

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