UPS Exeter

Business Contact

Contact Information

Business Description

UPS Exeter is a package center where customers can drop off parcels that are ready to be shipped. This center, however, has faced many customer complaints due to the incompetence of the staff and misinformation given on the website, leaving customers with no trust in the company. Customers have faced long delays and different excuses as to why their parcels have not been shipped, including having to fill out multiple copies of commercial invoices. There have been reports of wrong addresses being given and parcels being mis-delivered, leaving customers anger and frustrated. The customer service has also faced many negative reviews as customers have stated that only automated messages have been sent in response to complaints, with no amendments being made.

Questions & Answers

1. 1.What is UPS Exeter's phone number?

   UPS Exeter's phone number is 0345 787 7877.

2. 2.Where is UPS Exeter located?

   UPS Exeter is located at 7 Marsh Green Rd N, Marsh Barton, Exeter EX2 8NY, United Kingdom, UK11. Get Directions.

3. 3.What are UPS Exeter's hours?

   UPS Exeter is open during the following hours: weekdays: 8:00 – 20:00; Saturday: 8:00 – 12:30; Sunday: Closed.

4. 4.Who is the primary contact at UPS Exeter?

   The primary contact at UPS Exeter is Josh.

5. 5.Who else works at UPS Exeter?

   UPS Exeter also has 1 other listed contact: Jeanette_one.

6. 6.What is UPS Exeter's website?

   UPS Exeter's website is www.ups.com/gb/en/Home.page.

Crowdsourced FAQs

1. Where is the UPS Exeter package center located?

   The UPS Exeter package center is located in Exeter, UK.

2. What services does the UPS Exeter package center offer?

   Customers can drop off their parcels that are ready to be shipped at the UPS Exeter package center and create a shipping label, track their package or find the nearest UPS Access Point.

3. What has been the customer feedback regarding the UPS Exeter package center?

   Customers have reported being unsatisfied with the UPS Exeter package center, citing misinformation and incompetence of staff, long delays, wrong addresses and mis-delivered parcels.

4. Who should I contact if I need further support?

   For additional support, customers can call the UPS Customer Service on 03457 877 877.

5. Does the UPS Exeter package center require ID when packages are dropped off?

   Yes, the UPS Exeter package center requires ID when packages are dropped off.

6. Is there an alternative delivery service to the UPS Exeter package center?

   Yes, customers can use alternative delivery services such as DPD, Hermes/Yodel or Carphone Warehouse.

7. What types of payment methods are accepted at the UPS Exeter package center?

   The UPS Exeter package center accepts cash, debit cards and credit cards.

8. Is the UPS Exeter package center open on weekends?

   Yes, the UPS Exeter package center is open on weekends.

9. Are there any contact details for the UPS Exeter package center?

   Customers can contact the UPS Exeter package center on 03457 877 877.

10. Does the UPS Exeter package center offer refunds?

    Yes, the UPS Exeter package center offers refunds for packages if necessary.

These FAQs were generated by AI based on publicly available information.

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