Trading 212

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Contact Information

Business Description

Trading 212 is a London Fintech company that is revolutionizing the financial market with its free, user-friendly, and clever apps. With these apps in hand, anyone can now trade equities, currencies, commodities – essential investment products – in a secure and efficient manner. Many people have stated positive experiences in terms of the app’s interface as well as its speed and accuracy when it comes to transactions. Despite these positive attributes, customers have experienced significant difficulties when it comes to the customer service, being faced with long waiting times, being asked for a photocopy of their credit card, and receiving late or no response from the website. Many reviews have noted the need to seek another investment platform with better customer service.

Questions & Answers

1. 1.How long has Trading 212 been in business?

   Trading 212 has been in business for 22 years

2. 2.What is Trading 212's phone number?

   Trading 212's phone number is 07385 762101.

3. 3.Where is Trading 212 located?

   Trading 212 is located at Aldermary House, 10-15 Queen St, London EC4N 1TX, United Kingdom, UK17. Get Directions.

4. 4.What are Trading 212's hours?

   Trading 212 is open during the following hours: weekdays: 8:00 – 18:00; Saturday: 9:00 – 13:00; Sunday: Closed.

5. 5.Who is the primary contact at Trading 212?

   The primary contact at Trading 212 is Ivan Ashminov (Co-founder). You can reach them at ivan@trading212.com.

6. 6.Who else works at Trading 212?

   Trading 212 also has 9 other listed contact: Nick Saunders, Konstantin Vassilev, Alton Anglo, Petar Marinov, Georgi Stefanov, Radoslav Dimitrov, Angel Milachkov, Ahavni Basmadjian, Stoyan Tumbev_other.

7. 7.What is Trading 212's website?

   Trading 212's website is www.trading212.com.

Crowdsourced FAQs

1. Is Trading 212 free to use?

   Yes, Trading 212 is free to use, offering free apps to allow users to trade equities, currencies, commodities, and more.

2. What kind of customer service does Trading 212 provide?

   Trading 212 offers customer service via email. However, there have been reports of slow or no response and long waiting times, which suggests a limited customer service capacity.

3. Does Trading 212 require proof of address?

   Yes, Trading 212 regularly requests proof of address. However, there have been reports of this being done more frequently than with other investment platforms.

4. Is Trading 212 suitable for inexperienced traders?

   While Trading 212 offer helpful guides, inexperienced traders should be aware that the practice account defaults to replicate professional terms, which inexperienced traders may not be able to use accurately and efficiently.

5. Does Trading 212 have a phone number?

   No, Trading 212 does not provide a phone number for customer service. Customer service is only available via email.

6. Is the Trading 212 app user-friendly?

   Many customers have reported positive experiences with the Trading 212 app, noting its intuitive interface and user-friendly design.

7. Is Trading 212 secure?

   Yes, Trading 212 provides a secure platform for investors to make trades and investments.

8. Are transactions on Trading 212 reliable?

   Yes, transactions on Trading 212 have been reported as reliable and accurate.

9. Are there fees to use Trading 212?

   Although Trading 212 is advertised as a free trading platform, customers have reported being charged 0.15% fees for currency exchanges and dividend payouts.

10. How often is the Trading 212 app updated?

    The Trading 212 app is usually updated on a regular basis, however these updates have been reported to not always improve the trading experience.

These FAQs were generated by AI based on publicly available information.

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