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TNT Dartford Depot

Freight forwarding

3.3★★★★★(278 reviews, from external sources)

Contact Information

TNT Dartford Depot
Central Rd, Dartford DA1 5XA, United Kingdom, City of London, UK15, A1
City of London
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Open — closes at 20:009:00 – 20:00
  • Monday9:00 – 20:00
  • Tuesday9:00 – 20:00
  • Wednesday9:00 – 20:00
  • Thursday9:00 – 20:00
  • Friday9:00 – 20:00
  • Saturday9:00 – 13:00
  • SundayClosed
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Business Description

TNT's Dartford Depot has received an outcry of dissatisfaction from customers. Customers have reported receiving damaged goods, packages being opened, and packages taking over three weeks to be scanned, with some packages never reaching their destination and being lost. Customers have also experienced extended delays, contradictory information and poor customer service, with some even reporting that the staff are rude and disrespectful. TNT Dartford has been described as having 'nightmare' services and having 'the worst and most disrespectful service'.

Wheelchair Accessible
Parking, Yes

Industry: Travel and Transportation » Freight forwarding

Engaged in:
  • Courier activities
  • Freight forwarding
  • Transportation logistics
ISIC Codes
5229, 5320

Questions & Answers

  1. 1.What is TNT Dartford Depot's phone number?

    TNT Dartford Depot's phone number is 0800 100600.

  2. 2.Where is TNT Dartford Depot located?

    TNT Dartford Depot is located at Central Rd, Dartford DA1 5XA, United Kingdom, City of London, UK15, A1. Get Directions.

  3. 3.What are TNT Dartford Depot's hours?

    TNT Dartford Depot is open during the following hours: weekdays: 9:00 – 20:00; Saturday: 9:00 – 13:00; Sunday: Closed.

  4. 4.What is TNT Dartford Depot's website?

    TNT Dartford Depot's website is www.tnt.com/express/en_gb/site/home.html.

Crowdsourced FAQs

  1. Is TNT/FedEx the same company?

    Yes, TNT is owned by FedEx, though the services are technically separate.

  2. What is the hold up when using TNT Dartford Depot?

    Customers have reported extended delays even for those packages shipped via express services, with packages being stuck at the Dartford Depot for up to three weeks. This may be due to customs issues or due to poor service from TNT.

  3. Can I still use TNT Dartford Depot?

    Some customers have suggested avoiding TNT Dartford Depot altogether.

  4. Is the package lost when using TNT Dartford Depot?

    In some cases, customers have reported packages being lost due to being stuck in the Dartford Depot for extended periods of time, though there may also be cases of packages being held up by customs.

  5. Has the package ever been on UK soil?

    In some cases, customers have reported that their package has been sent to Germany and back before eventually ending up at the Dartford Depot. It is unclear whether those packages have ever arrived on UK soil.

  6. What are customers reporting about the customer service?

    Customers have reported contradictory information being provided by staff, with some even going as far as to describe it as 'nightmare' and 'shocking'.

These FAQs were generated by AI based on publicly available information.

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