Timpson

Timpson Maidenhead is a customer service provider known for delivering personal attention to each customer's needs. Recently, customers have praised the shop for being able to quickly and efficiently replace a watch battery and fix a leather belt for free. By taking the time to understand the sentimental value of a customer's watch, an on-site repairer was able to fix a capactior in a Citizen watch and return it to the customer. The shop also returned a customer's lost wallet, no questions asked. The professionalism of their staff is also mentioned, with one customer noting they were treated with a smile and received their watch battery in less than 5 minutes, compared to H Samuel which took 1 hour. However, one customer reports being let down by the customer support channels and lack of compensation when their suit and white shirt were mishandled at the launderette.