The Mission Practice

The Mission Practice is a free NHS health clinic located in Bethnal Green, London. Patients have generally noted friendly and professional doctors, but also have stated that reception staff can be disrespectful and lack basic customer service skills. Reviews have also mentioned difficulty in booking appointments, as the phone lines often go unanswered, and patients have experienced waits of four weeks or more to get an appointment. Poor experience with reception staff and the difficulty in getting timely appointments are common points raised, although some have praised the practice for providing extended 15-minute consultations with doctors and a dedicated women's clinic.