Tandem Bank

Business Contact

Sophie Wilkinson

Product Manager

Contact Information

Tandem Bank
136 High Holborn 4th Floot
London, England, WC1V 6PX
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Last updated on Nov 11, 2025
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Business Description

Tandem Bank is a relatively new player in the banking industry, and it purports to offer a different way of doing banking. On the surface, Tandem Bank promises a banking experience where the customer's best interests are always at the heart of their actions, as opposed to traditional banks which often make decisions that are at the expense of the customer. Reviews of the company, however, have not been overly positive, with many citing difficulty accessing the app, inefficiencies in customer service, and additional fees as major drawbacks. The experiences of customers differ a great deal, with some finding Tandem Bank to be a good choice and others having poor experiences and going elsewhere.
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* This description was generated by AI based on crowd-sourced data and may not be completely accurate.
Employees: 42
Founded: 2015
Industry
Financial Services »  Banks
Engaged in:
Banks
ISIC Codes
6419

Questions & Answers

Q1

How long has Tandem Bank been in business?

Tandem Bank has been in business for around 11 years.
Q2

What is the phone number for Tandem Bank?

The phone number for Tandem Bank is 020 3370 0970.
Q3

How big is Tandem Bank?

Tandem Bank employs around 42 people at this location.
Q4

Where is Tandem Bank located?

Tandem Bank is located at 136 High Holborn 4th Floot, London, England, WC1V 6PX.
Q5

What days are Tandem Bank open?

Tandem Bank is open Mon–Fri 9 AM–6 PM; closed Sat–Sun.
Q6

Is there a primary contact for Tandem Bank?

Sophie Wilkinson (Product Manager) at Tandem Bank. You can contact Sophie Wilkinson at email address sophie.wilkinson@tandem.co.uk.
Q7

Are there other contacts associated with Tandem Bank?

We have 9 additional contact(s) for Tandem Bank. They include: Callum Hibbert, Nick Bennett, Chris Ashe, Harald Schneider, Difa Niculescu, Chris Rushe, Gavin Smyth, Sven Schindele & Charlotte Cooke.
Q8

What is the web address (URL) for Tandem Bank?

The website for Tandem Bank is tandem.co.uk.
Q9

How many people are employeed at Tandem Bank?

Tandem Bank has around 42 employees at this location.
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Crowdsourced FAQs

Q1

What is Tandem Bank?

Tandem Bank is a mobile banking app that aims to make banking easy, offering customers a different way of managing their money compared to traditional banks.
Q2

What services does Tandem Bank offer?

Tandem Bank offers a range of services including a free current account, saving accounts, credit cards, and money management tools.
Q3

Are there any extra fees when using Tandem Bank?

Yes, some services such as credit cards have additional fees attached including monthly or annual fees.
Q4

Has Tandem Bank received any reviews?

Yes, reviews of Tandem Bank vary but generally, customers have seen a mix of good and bad experiences.
Q5

Is there a customer service number for Tandem Bank?

Yes, customers can contact Tandem Bank's customer service team on +44 20 3389 4965 from 9am - 5pm Monday to Friday.
Q6

Can customers pay bills with Tandem Bank?

Yes, customers are able to pay bills from their Tandem Bank current accounts.
Q7

Does Tandem Bank offer instant access to saving accounts?

No, withdrawing money from Tandem Bank's fixed saving accounts requires giving advance notice and can take up to 7 days for the money to be transferred.
Q8

Can customers manage their accounts online?

Yes, customers can manage their accounts online through the Tandem Bank app.
Q9

Is there any incentive for using Tandem Bank?

Yes, using Tandem Bank's services such as credit cards can offer customers cash back or free currency when travelling.
Q10

Is Tandem Bank secure?

Yes, Tandem Bank is registered with the Financial Services Regulator, meaning all accounts are fully secured with the latest encryption technology.
* These FAQs were generated by AI based on crowd-sourced data and may not be completely accurate.
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Additional Businesses at this Address

136 High Holborn 4th Floot London, England, WC1V 6PX
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Businesses in Postal Code WC1V

Businesses in WC1V: 3,847
Population: 5,394
WC1V Business Density Heatmap

Categories

Professional Services:  30%
Shopping:  13%
Industry:  11%
Other:  47%

Price

Moderate:  54%
Inexpensive:  21%
Expensive:  12%
Very Expensive:  12%
Other:  0%

Area Codes

20:  92%
Other:  8%

Neighborhoods

Bloomsbury:  11%
Covent Garden:  5%
Holborn:  14%
Holborn and Covent Garden:  48%
Other:  23%
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Stats and Demographics for Postal Code WC1V

Gender

Male:  51%
Female:  49%
Other:  0%
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