Sofology Support Office

Business Contact

Contact Information

Business Description

Sofology Head Office is a furniture company in the UK, originally founded in the North West of England in 1974. Approaching 50 years in the business, they specialize in exclusively designed, expertly handcrafted sofas in a range of fabrics and natural leather, with the goal of helping their customers feel at home on a sofa they love. However, customers who have had any issues with their order or delivery report a range of difficulties, resulting in anything from delayed orders to damaged goods. Some customers believe the company has some internal miscommunication issues and the customer service could certainly use some improvement.

Questions & Answers

1. 1.How long has Sofology Support Office been in business?

   Sofology Support Office has been in business for 30 years

2. 2.What is Sofology Support Office's phone number?

   Sofology Support Office's phone number is 0344 481 8181.

3. 3.Where is Sofology Support Office located?

   Sofology Support Office is located at Golborne Point, Ashton Rd, Golborne, Warrington WA3 3UL, United Kingdom, UK18. Get Directions.

4. 4.What are Sofology Support Office's hours?

   Sofology Support Office is open during the following hours: weekdays: 10:00 – 20:00; Saturday: 10:00 – 18:00; Sunday: 11:00 – 17:00.

5. 5.Who is the primary contact at Sofology Support Office?

   The primary contact at Sofology Support Office is Jason Tyldesley (CEO). You can reach them at jason.tyldesley@sofology.co.uk.

6. 6.Who else works at Sofology Support Office?

   Sofology Support Office also has 9 other listed contact: Andy Leadbetter, Jon Cleaver, Sebastian Brown, Simon Bassham, John Barratt, Paul James, James Robinson, Glen Ball, Ron Heywood_other.

7. 7.What is Sofology Support Office's website?

   Sofology Support Office's website is www.sofology.co.uk.

Crowdsourced FAQs

1. What is Sofology Head Office?

   At Sofology Head Office, they specialize in handcrafted sofas in a variety of fabrics and leather options. They are a UK-based furnature company originally founded in 1974 in the North West of England.

2. What services do Sofology Head Office provide?

   Sofology Head Office provides a range of services including exclusively designed, handcrafted sofas that they deliver to customers across the UK. They also offer after-sales services such as customer care and repairs.

3. Does Sofology Head Office offer a guarantee on their sofas?

   Sofology Head Office offers a "Simplicity Guarantee" which covers materials and workmanship upholstery. The terms and conditions of the guarantee are listed online.

4. How do I contact customer service at Sofology Head Office?

   You can contact Sofology Head Office's customer service team by phone, email or live chat. Alternatively, you can visit their Head Office to speak to someone in person.

5. How long does delivery take for Sofology Head Office?

   Delivery for Sofology Head Office typically takes 10-17 working days from the date of purchase. However, delivery times may be extended due to Covid-19 restrictions.

6. Are there any additional fees associated with Sofology Head Office services?

   Generally there are no additional fees associated with services from Sofology Head Office. They provide a free delivery service on orders over £400 within the UK.

7. Is the customer service at Sofology Head Office reliable?

   It seems that customers have experienced mixed results with customer service. Some customers have reported difficulties with delayed orders and damaged goods, while others have had positive experiences.

These FAQs were generated by AI based on publicly available information.

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