Q1
Where is SCS located?
SCS is located at the Silverlink store in North Shields.Q2
What type of products does SCS offer?
SCS offers a variety of sofas and carpets.Q3
Does SCS offer any insurance on the products?
Yes, SCS offers a 5-year insurance policy that covers ordinary wear and tear on products.Q4
How have customers rated SCS services?
Customers have enjoyed their experience with the welcoming and helpful staff, as well as the quality of the products available.Q5
How long does it take for SCS to deliver products?
Delivery times may vary but one customer ordered a settee on August 30th, 2020 and received it on May 7th, 2021.Q6
What kind of customer service does SCS provide?
Customers have received excellent service and patience from staff like Andrew and Paul.Q7
What should customers know about the 5-year insurance policy?
The 5-year insurance policy is meant to cover all everyday stains, though some customers have had their claims rejected.Q8
Are there any special safety protocols that customers should be aware of before visiting SCS?
SCS has taken extra safety precautions in response to the COVID-19 pandemic, including a warm welcome and a clear one-way system.