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Royal Mail

Postal activities

3.8★★★★★(404 reviews, from external sources)

Contact Information

Royal Mail
10-20 Roundtree Way, Norwich NR7 8ZZ, United Kingdom, UK29
Norwich
Get Directions
Open — closes at 19:008:00 – 12:00
  • Monday8:00 – 12:00
  • Tuesday8:00 – 18:00
  • Wednesday8:00 – 18:00
  • Thursday8:00 – 19:00
  • Friday8:00 – 18:00
  • Saturday8:00 – 13:00
  • Sunday11:00 – 15:00
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Business Description

Royal Mail is a postal service used to send packages throughout the UK. Though the service can be convenient, many customers have had negative experiences due to the lack of efficiency and organization. Complaints include parcels sent to the wrong place, parcels that must be manually collected, and an inability to reach customer service through any direct number. The service also has its advantages, however, with customers having friendly interactions with staff and packages being shipped the same day they are sent.

Dining Options
Delivery
Wheelchair Accessible
Parking, Yes

Industry: Community » Post office

Engaged in:
  • Postal activities
ISIC Codes
5310

Questions & Answers

  1. 1.What is Royal Mail's phone number?

    Royal Mail's phone number is 0345 602 1021.

  2. 2.Where is Royal Mail located?

    Royal Mail is located at 10-20 Roundtree Way, Norwich NR7 8ZZ, United Kingdom, UK29. Get Directions.

  3. 3.What are Royal Mail's hours?

    Royal Mail is open during the following hours: Monday: 8:00 – 12:00; Tuesday, Wednesday: 8:00 – 18:00; Thursday: 8:00 – 19:00; Friday: 8:00 – 18:00; Saturday: 8:00 – 13:00; Sunday: 11:00 – 15:00.

  4. 4.What is Royal Mail's website?

    Royal Mail's website is royalmail.com.

Crowdsourced FAQs

  1. What is Royal Mail?

    Royal Mail is a postal service used to send packages throughout the UK.

  2. What kind of customer service experience can I expect?

    Most customers report friendly interactions with staff, however some have had difficulty reaching customer service through any direct number.

  3. How efficient is the service?

    Some customers have reported negative experiences with packages sent to the wrong place or parcels that must be manually collected.

  4. How quickly are packages sent?

    Packages can be shipped the same day they are sent.

  5. Are there any restrictions on the parcels being sent?

    Customers have reported that their parcels were opened before delivery.

  6. What payment methods does Royal Mail accept?

    If a customer has not fully paid for their package, Royal Mail will send a card informing the user, who can then rectify the payment.

  7. Is there parking available?

    Customers have reported parking areas available, however it is advised to use the colleague parking areas.

These FAQs were generated by AI based on publicly available information.

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