Richer Sounds - Head Office

Business Contact

Contact Information

Business Description

Richer Sounds is a leading retailer of home television and entertainment equipment, known and appreciated for its quality products and services. Customers have praised the quality of the experience provided by their Head Office customer service, particularly in the professional and knowledgeable service provided by Pete and Tom Griffiths. Reviews attest to Tom's patience, helpfulness and dedication as Customer Service Manager, as well as the company’s commitment to customer satisfaction and loyalty. Despite some reports of warranty issues, Richer Sounds remains a highly recommended source of entertainment systems and accessories.

Questions & Answers

1. 1.How long has Richer Sounds - Head Office been in business?

   Richer Sounds - Head Office has been in business for 22 years

2. 2.What is Richer Sounds - Head Office's phone number?

   Richer Sounds - Head Office's phone number is 020 7940 2222.

3. 3.Where is Richer Sounds - Head Office located?

   Richer Sounds - Head Office is located at 3 - 4 Hankey Pl, London SE1 4BB, United Kingdom, UK17. Get Directions.

4. 4.What are Richer Sounds - Head Office's hours?

   Richer Sounds - Head Office is open during the following hours: weekdays: 9:00 – 17:00; weekends: Closed.

5. 5.Who is the primary contact at Richer Sounds - Head Office?

   The primary contact at Richer Sounds - Head Office is Julian Richer (Chairman). You can reach them at julian.richer@richersounds.com.

6. 6.Who else works at Richer Sounds - Head Office?

   Richer Sounds - Head Office also has 9 other listed contact: John Currier, Claudia Vernon, Phil Brindley, Dave Moorcroft, Ricky Faust, Solomon Essah-Essel, Jez Avens, Gary Woodward, Teresa Chapman_other.

7. 7.What is Richer Sounds - Head Office's website?

   Richer Sounds - Head Office's website is www.richersounds.com.

8. 8.How big is Richer Sounds - Head Office?

   Richer Sounds - Head Office employs approximately 201 people

9. 9.How many employees does Richer Sounds - Head Office have?

   Richer Sounds - Head Office has approximately 201 employees

Crowdsourced FAQs

1. Does Richer Sounds offer warranty services?

   Richer Sounds offers a 6-year guarantee on select purchases, though some customers have reported difficulties with the terms of their warranty.

2. Do Richer Sounds employees offer advice and support in stores?

   Richer Sounds employees are highly trained in product knowledge and can offer customer advice on the selection of products and accessories.

3. Does Richer Sounds have a customer service team?

   Richer Sounds has a customer service team in its Head Office. This team is managed by Tom Griffiths and is available for customer queries and assistance.

4. Does Richer Sounds take customer feedback into account?

   Richer Sounds takes any customer feedback or complaints into account, in order to improve their service delivery and ensure customer satisfaction.

5. Does Richer Sounds have a physical retail presence?

   Richer Sounds has a number of physical stores located across the UK.

6. Does Richer Sound offer home delivery services?

   Richer Sound offers a fast and reliable home delivery service, with most customers receiving their orders within 24 - 48 hours.

7. Does Richer Sounds provide repair services?

   Richer Sounds offers repair services on high value items and customers are advised to contact their repair shop for further information.

These FAQs were generated by AI based on publicly available information.

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