Reiss Head Office

Business Contact

Contact Information

Business Description

Reiss Head Office is the design-led global fashion brand for men and women, offering clothing and accessories that is stylish and sophisticated. Unfortunately, their customer service and experience in their various stores has been widely criticized as unorganized, unhelpful and even incompetent by many customers. This sentiment reflects in multiple reviews from customers who have placed orders online and simply tried to buy items in a store, to no avail. Moreover, customers have noted issues with faulty items and premium phone numbers to get in touch with customer care, without any premium service in return. If Reiss are to improve their reputation, it is essential for them to take the necessary steps to ensure a better customer service experience.

Questions & Answers

1. 1.What is Reiss Head Office's phone number?

   Reiss Head Office's phone number is 020 3075 2000.

2. 2.Where is Reiss Head Office located?

   Reiss Head Office is located at 12 Picton Pl, London W1U 1BW, United Kingdom. Get Directions.

3. 3.What are Reiss Head Office's hours?

   Reiss Head Office is open during the following hours: Monday - Wednesday: 10:00 – 19:00; Thursday: 10:00 – 20:00; Friday, Saturday: 10:00 – 19:00; Sunday: 12:00 – 18:00.

4. 4.Who is the primary contact at Reiss Head Office?

   The primary contact at Reiss Head Office is Adam (N/A).

5. 5.Who else works at Reiss Head Office?

   Reiss Head Office also has 9 other listed contact: Zara, Vera, Sarah, Richard, Reiss, River Island, Daniel, Zadig, Kooples_other.

6. 6.What is Reiss Head Office's website?

   Reiss Head Office's website is www.reiss.com.

Crowdsourced FAQs

1. What is Reiss Head Office?

   Reiss Head Office is a design-led global fashion brand for men and women, offering clothing and accessories that is stylish and sophisticated.

2. What kind of customer service do they offer?

   Many customers have found the customer service to be unorganized, unhelpful and even incompetent in some stores.

3. Are there any problems with ordering products online?

   Yes, customers have noted issues when ordering products online, such as insufficient notifications about orders and premium phone numbers without premium service in return.

4. Are faulty items an issue?

   Yes, customers have reported issues when buying faulty items from Reiss Head Office.

5. Can customers receive refunds?

   Customers may be able to receive refunds depending on the situation, but they may need to contact the Head Office in order to do so.

6. Are the staff in the store helpful?

   No, many customers have noted that the staff in the store are mostly rude and unhelpful.

7. Is it easy to work in this company?

   No, customers have noted that the staff in the store seem to be very busy trying on new collections and are not particularly working.

8. Are there any legal actions taken against the company?

   Yes, some customers have had to resort to legal action in order to receive a satisfactory outcome from Reiss Head Office.

9. Does Reiss offer any premium services?

   No, even though customers have to use premium phone numbers to get in touch with customer care, they don't receive any premium service in return.

10. What measures can Reiss take to improve their customer service experience?

    Reiss should take the necessary steps to ensure a better customer service experience in order to improve their reputation.

These FAQs were generated by AI based on publicly available information.

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