Quayside Medical Practice has earned a reputation as one of the worst medical practices in Derry, with reviews criticising its lack of service and accessibility by phone. Patients frequently report difficulty getting through to the practice and poor service once they do get through, as well as a rude receptionist. Patients have been waiting over a month without their medications and long waits for routine appointments. However, one reviewer claims to have been with them for nineteen years with no negative experiences, noting their appreciation for the wonderful staff. This is not the only positive review, with some noting the appreciation for the practices reception staff, despite its other issues.
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* This description was generated by AI based on crowd-sourced data and may not be completely accurate.
Industry Medical » Health and medical
Engaged in: Medical and dental practice activities
ISIC Codes 8620
Questions & Answers
Q1
What is the phone number for Quayside Medical Practice?
The phone number for Quayside Medical Practice is 028 7126 2790.
Q2
Where is Quayside Medical Practice located?
Quayside Medical Practice is located at 84 Strand Rd, Londonderry BT48 7NN, United Kingdom, Londonderry County Borough, Northern Ireland.
Q3
What days are Quayside Medical Practice open?
Quayside Medical Practice is open Mon–Fri 9 AM–5:30 PM; closed Sat–Sun.
Q4
Is there a primary contact for Quayside Medical Practice?
Paul Cosgrove (Managing Director) at Quayside Medical Practice. You can contact Paul Cosgrove at email address pcosgrove@quaysidemed.pcwestni.nhs.uk.
Q5
What is the web address (URL) for Quayside Medical Practice?
What is the reputation of Quayside Medical Practice?
Quayside Medical Practice has earned a reputation as one of the worst medical practices in Derry, with reviews criticising its lack of service and accessibility by phone.
Q2
Are there any positive reviews of the practice?
Yes, there have been some positive reviews of the practice, with some noting their appreciation for the wonderful staff, as well as the reception staff, despite its other issues.
Q3
How is the practice impacting lives for those with preexisting medical conditions?
Patients with preexisting medical conditions, such as asthmatics, have been impacted by the lack of nursing staff and difficulties in getting hold of healthcare professionals in order to organize routine bloods, asthma treatments, etc.
Q4
Is the practice offering a duty of care to its patients?
Some reviews have been critical of the practice's lack of offering a duty of care to its patients, and there have been reports of a type 1 diabetic who was refused a shielding letter, despite others with type 2 diabetes being given them.
* These FAQs were generated by AI based on crowd-sourced data and may not be completely accurate.