Phones Express

Business Contact

Contact Information

Business Description

Phones Express is a phone repair business that offers efficient service. Many customers have been very pleased with the results of their repair, citing a better quality product than that of a previous store. Unfortunately, some customers have not had the same experience. Some customers were given a cheap Chinese knock off screen. Other customers reported their screen breaking soon after repair, as well as issues with signal, internet, and aeroplane mode. Customers have also reported facing failure to honour the service and being scammed.

Questions & Answers

1. 1.What is Phones Express's phone number?

   Phones Express's phone number is 01332 203032.

2. 2.Where is Phones Express located?

   Phones Express is located at 19 Kiosk North Mall, Derby DE1 2PG, United Kingdom, UK10. Get Directions.

3. 3.What are Phones Express's hours?

   Phones Express is open during the following hours: Monday - Wednesday: 9:00 – 18:00; Thursday - Saturday: 9:00 – 19:00; Sunday: 9:30 – 16:30.

4. 4.Who is the primary contact at Phones Express?

   The primary contact at Phones Express is B. Virk (Managing Director). You can reach them at bobby.virk@ntlworld.com.

5. 5.Who else works at Phones Express?

   Phones Express also has 1 other listed contact: Bobby_one.

6. 6.What is Phones Express's website?

   Phones Express's website is www.phones-express.co.uk.

Crowdsourced FAQs

1. What are Phones Express services?

   Phones Express is a phone repair business that offers efficient service, including screen repairs.

2. Do Phones Express use high quality parts for repairs?

   Customer reviews have been mostly positive, with some citing a better quality product than that of a previous store. Unfortunately, some customers have reported receiving a cheap Chinese knock off screen.

3. What happens if I have an issue with the repair?

   If a customer has an issue with their repair, they should bring their receipt back to the store for further assistance. If a customer is unsatisfied with the service, they can contact their local trading standards agency.

4. Have any customers reported being scammed by Phones Express?

   One customer reported being scammed, citing failure to honour the service, as well as being sent elsewhere for repair and eventually losing the phone.

5. How long do repairs usually take?

   According to customer reviews, repair times vary depending on the situation. One customer reported having their phone repaired in under 20 minutes, while another reported it taking an hour and a half.

6. How reliable is Phones Express?

   Reviews so far have been split, with customers reporting both positive and negative experiences. Based on the reviews, one cannot determine a concrete level of reliability.

These FAQs were generated by AI based on publicly available information.

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