Parcelforce Worldwide

Business Contact

Contact Information

Business Description

Parcelforce Worldwide is a delivery company that has recently come under fire for its inadequate service. From customers reporting no attempts made to deliver to their homes, to complaints that the company can’t even locate their addresses, to stories of their drivers not bothering to ring the doorbell, it's clear that Parcelforce has major flaws in its system. This doesn’t get any better when customers are reportedly not getting responses from the staff, or messages sent from them,or customers not receiving their parcels when expected. Customer feedback further alleges that the attitude towards agency staff is appalling. All of which paints a picture of a delivery company that does not have its customers' best interests in mind.

Questions & Answers

1. 1.What is Parcelforce Worldwide's phone number?

   Parcelforce Worldwide's phone number is 0344 800 4466.

2. 2.Where is Parcelforce Worldwide located?

   Parcelforce Worldwide is located at 100 Bankhead Crossway N Sighthill Industrial Estate, Edinburgh EH11 4XX, United Kingdom. Get Directions.

3. 3.What are Parcelforce Worldwide's hours?

   Parcelforce Worldwide is open during the following hours: weekdays: 8:00 – 19:00; Saturday: 8:00 – 0:30; Sunday: Closed.

4. 4.Who is the primary contact at Parcelforce Worldwide?

   The primary contact at Parcelforce Worldwide is Lewis Bradley (delivery person).

5. 5.Who else works at Parcelforce Worldwide?

   Parcelforce Worldwide also has 2 other listed contacts: Hermes, Parcelforce.

6. 6.What is Parcelforce Worldwide's website?

   Parcelforce Worldwide's website is www.parcelforce.com/depot-finder/Edinburgh-Depot.

Crowdsourced FAQs

1. What services does Parcelforce Worldwide offer?

   Parcelforce Worldwide provides a wide range of delivery services, allowing customers to choose the best service to suit their needs. This includes international deliveries, express deliveries, and services such as tracking and re-booking.

2. Where can I find Parcelforce Worldwide services?

   Parcelforce Worldwide services are available in the UK and many other countries, including Belgium, Austria, Czech Republic, Hungary, Ireland, Netherlands, Poland, Romania, and Sweden.

3. How can I track my parcel?

   Parcelforce Worldwide offers a tracking service that provides customers with real-time updates on their parcel's whereabouts. Customers can track their parcels online or via the Parcelforce app.

4. Is Parcelforce Worldwide responsible for delivery delays?

   Yes, Parcelforce Worldwide is responsible for any delivery delays. If your parcel is delayed, please contact Parcelforce Worldwide customer service for further assistance.

5. Does Parcelforce Worldwide offer refunds?

   Yes, Parcelforce Worldwide offers refunds on certain services, such as if a parcel is damaged in transit or if a delivery is delayed. Customers should contact customer service to inquire about refunds and other services.

6. Does Parcelforce Worldwide offer guaranteed delivery?

   Yes, Parcelforce Worldwide offers guaranteed delivery on certain services. Customers should contact customer service for more information about guaranteed delivery services and prices.

7. What happens if my parcel is lost?

   If your parcel is lost, contact Parcelforce Worldwide customer service for further assistance. Parcelforce Worldwide will investigate the issue and take appropriate action to resolve it.

8. Does Parcelforce Worldwide deliver to addresses outside of the UK?

   Yes, Parcelforce Worldwide can deliver to addresses outside of the UK. Customers should contact customer service to inquire about international delivery services and prices.

9. Does Parcelforce Worldwide offer contactless delivery services?

   Yes, Parcelforce Worldwide offers contactless delivery services, including leaving a parcel in a safe place at the delivery address. Customers should contact customer service for more information about contactless delivery.

10. How can I file a complaint against Parcelforce Worldwide?

    If you are unsatisfied with the services provided by Parcelforce Worldwide, you can file a complaint by calling the customer service team or by email. Customers can also write a review about their experience with Parcelforce Worldwide online.

These FAQs were generated by AI based on publicly available information.

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