Parcelforce Worldwide

Contact Information

Business Description

Parcelforce Worldwide is a courier service which has seen a variety of reviews in recent months, with a range of experiences reported by customers. Many have found the company's service effective throughout the UK, with parcels often arriving well within the timeframe. However, some customers have experienced issues with the wellbeing of the parcel during transit, while others have found that the company could better facilitate customers with delivery times which fit around existing commitments. Additionally, Parcelforce Worldwide has seen reviews citing issues with telephone services and tracking, as well as reports of lost and unaccounted parcels.

Questions & Answers

1. 1.What is Parcelforce Worldwide's phone number?

   Parcelforce Worldwide's phone number is 0344 800 4466.

2. 2.Where is Parcelforce Worldwide located?

   Parcelforce Worldwide is located at 3 Drum Rd, Chester-le-Street DH2 1AE, United Kingdom, UK41. Get Directions.

3. 3.What are Parcelforce Worldwide's hours?

   Parcelforce Worldwide is open during the following hours: weekdays: 8:00 – 19:00; Saturday: 8:00 – 12:30; Sunday: Closed.

4. 4.What is Parcelforce Worldwide's website?

   Parcelforce Worldwide's website is www.parcelforce.com/depot-finder/Newcastle-Depot.

Crowdsourced FAQs

1. What courier service does Parcelforce Worldwide provide?

   Parcelforce Worldwide is an international courier service that offers a range of delivery services for both domestic and international locations.

2. Can parcels be tracked?

   Parcelforce Worldwide offers tracking and delivery updates for most services.

3. What type of delivery services does Parcelforce Worldwide provide?

   Parcelforce Worldwide provides a range of delivery services for domestic and international locations, including Express9, Express10, ExpressAM, Express24 and Express48.

4. Do parcels often arrive on time?

   Most customers report that the company's parcels often arrive well within the expected timeframe.

5. Is it possible to arrange delivery times that fit existing commitments?

   Parcelforce Worldwide does not currently offer an option to arrange delivery times to fit existing commitments, with limited options available for time-sensitive deliveries.

6. Is there a telephone service available for customers?

   Parcelforce Worldwide offers a telephone line for enquiries, though some reports of difficulty connecting with customer support have been made.

7. What should customers do if they believe that their parcel has been lost?

   Customers should contact the Parcelforce Worldwide customer service hotline in order to enquire about the whereabouts of their parcel.

8. Are there any weight restrictions for parcels sent through Parcelforce Worldwide?

   Parcels must not generally exceed 30kg when sent through Parcelforce Worldwide services.

9. Is there any way to receive compensation if a parcel arrives damaged?

   Customers affected by damaged parcels may be eligible for some form of compensation based on the circumstances.

10. Can customers pick up parcels from a Parcelforce Worldwide depot?

    Customers may be able to collect their parcels from a Parcelforce Worldwide depot.

These FAQs were generated by AI based on publicly available information.

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