Orbit Energy
Business Contact
Timothy Szakacs
UtilitiesContact Information
Business Description
Orbit Energy has earned a reputation for poor customer service, at best. Recent reviews suggest the company bill customers unnecessarily, hound them with aggressive debt collection messages and ignore emails and attempts to contact customer service. Even after paying their bills, consumers report that the company will not cancel direct debit payments and forgive any debt. It was also reported that Orbit Energy shared personal and financial information with debt collectors without consideration for the customer. Due to the reviews and reports, customers are advised to stay away from this shoddy energy supplier.
* This description was generated by AI based on crowd-sourced data and may not be completely accurate.
Employees: <25
Founded: 2017
Industry
Home Services
Home Services
Engaged in:
Energy Supplier
Energy Supplier
ISIC Codes
3510
3510
Questions & Answers
Q1
How long has Orbit Energy been in business?
Orbit Energy has been in business for around 9 years.Q2
What is the phone number for Orbit Energy?
The phone number for Orbit Energy is 0333 103 8277.Q3
Where is Orbit Energy located?
Orbit Energy is located at St Dunstans House, 201 Borough High St, London SE1 1JA, United Kingdom, England.Q4
What days are Orbit Energy open?
Orbit Energy is open Mon–Fri 9 AM–5 PM; closed Sat–Sun.Q5
Is there a primary contact for Orbit Energy?
Timothy Szakacs (Utilities) at Orbit Energy.Q6
Are there other contacts associated with Orbit Energy?
We have 9 additional contact(s) for Orbit Energy. They include: Jess Murphy, Stuart Taylor, Louis Samuels, Kevin McGarrell, Justin Price, Karis Denieffe- George, Jeni Richard, Andrew Lovell & Ibidamola Fayemi.Q7
What is the web address (URL) for Orbit Energy?
The website for Orbit Energy is www.orbitenergy.co.uk.Crowdsourced FAQs
Q1
Is Orbit Energy known for poor customer service?
Yes, recent reviews suggest that Orbit Energy has earned a reputation for poor customer service and promises unkept.Q2
What practices has Orbit Energy been accused of?
Consumers have reported that Orbit Energy bill customers unnecessarily, hound them with aggressive debt collection messages, ignore emails and attempts to contact customer service, and share personal and financial information with debt collectors without consideration for the customer.Q3
What happens when consumers attempt to contact Orbit Energy?
Consumers have reported that, when attempting to contact Orbit Energy, the company ignores their phone calls, emails and other attempts to contact customer service.Q4
Does Orbit Energy have any positive reviews?
Reports suggest that currently, there are no positive reviews for Orbit Energy.Q5
Are customers advised to use Orbit Energy?
No, due to the negative reviews and reports, customers are advised to stay away from this shoddy energy supplier.Q6
Does Orbit Energy automatically collect payments via direct debit?
Yes, consumers have reported that, if any money was due, Orbit would collect it via direct debit.Q7
Does Orbit Energy apologize for any difficulties they may have caused?
No, reports suggest that Orbit Energy has not issued any apologies for the hassle and distress caused.Q8
Is it easy to reach a human customer service representative at Orbit Energy?
No, consumers have reported that it is very difficult to reach a human customer service representative at Orbit Energy.Q9
Does Orbit Energy offer any refunds?
Yes, some consumers have reported that Orbit Energy has owed them a refund on their account. However, it is reported that it is like "getting blood out from a stone" and the company does not respond to emails.Q10
What type of products does Orbit Energy offer?
Orbit Energy offers a dual tariff, with both electricity and gas services.Historical Information
Old business websites and emails that no longer exist, informational purposes only.
tszakacs@serviceworks.com.au
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Additional Businesses at this Address
St Dunstans House, 201 Borough High St, London SE1 1JA, United Kingdom
Businesses in Postal Code SE1
Businesses in SE1: 44,305
Population: 70,170
Categories
Professional Services: 24%
Shopping: 13%
Other: 62%
Price
Moderate: 40%
Inexpensive: 37%
Expensive: 11%
Very Expensive: 11%
Other: 0%
Area Codes
20: 88%
Other: 12%
Neighborhoods
Bermondsey: 6%
Borough: 5%
Lambeth: 22%
London: 5%
Riverside: 5%
South Bank: 17%
Southwark: 16%
Other: 24%
Stats and Demographics for Postal Code SE1
Gender
Male: 52%
Female: 48%
Other: 0%