Novotel Stevenage

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Contact Information

Business Description

The Novotel Stevenage is a modern and comfortable hotel located close to junction 7 of the A1(M) at the entrance to Knebworth Park. It is a great venue for social events, business meetings and family gatherings, offering an impressive overall experience for guests. Rooms are clean and well-appointed, with modern facilities and complimentary amenities. However, customer reviews suggest that availability of food and beverage services has been an issue, due to staff shortages and Covid precautions, with the restaurant and bar not always open, and no notice provided. It appears that the customer service during this time also had room for improvement, due to delays experienced in providing a replacement room, refunding money and responding to formal complaints. Nonetheless, overall, customer reviews highlight a pleasant experience, with comfortable rooms, good catering and helpful staff.

Questions & Answers

1. 1.What is Novotel Stevenage's phone number?

   Novotel Stevenage's phone number is 01438 346100.

2. 2.Where is Novotel Stevenage located?

   Novotel Stevenage is located at Knebworth Park, Stevenage SG1 2AX, United Kingdom, UK21. Get Directions.

3. 3.What are Novotel Stevenage's hours?

   Novotel Stevenage is open during the following hours: all_days: 24 Hours.

4. 4.Who is the primary contact at Novotel Stevenage?

   The primary contact at Novotel Stevenage is T. Holder (General Manager). You can reach them at t.holder@novotel.com.

5. 5.Who else works at Novotel Stevenage?

   Novotel Stevenage also has 9 other listed contact: Brian Stewart, Michelle, Eric, Barman, stevenage junction, Home Office, Tequila, Novotel hotel, Sheets_other.

6. 6.What is Novotel Stevenage's website?

   Novotel Stevenage's website is all.accor.com/lien_externe.svlt.

7. 7.How big is Novotel Stevenage?

   Novotel Stevenage employs approximately 51 people

8. 8.How many employees does Novotel Stevenage have?

   Novotel Stevenage has approximately 51 employees

Crowdsourced FAQs

1. What is the location of the Novotel Stevenage?

   The Novotel Stevenage is located close to junction 7 of the A1(M) at the entrance to Knebworth Park.

2. What amenities does the Novotel Stevenage offer?

   The Novotel Stevenage offers modern and comfortable rooms with complimentary amenities, as well as catering services such as breakfast, afternoon tea and dinner.

3. Are the food and beverage services at the Novotel Stevenage affected by Covid-19?

   Yes, due to staff shortages and Covid precautions, customer reviews suggest that availability of food and beverage services has been an issue, with the restaurant and bar not always open, and no notice provided.

4. How was the customer service at the Novotel Stevenage?

   Overall customer reviews suggest a pleasant experience with helpful staff, however, customer service during this time had room for improvement, due to delays experienced in providing a replacement room, refunding money and responding to formal complaints.

5. Are there any activities offered at the Novotel Stevenage?

   The Novotel Stevenage is a great venue for social events, business meetings and family gatherings, providing an overall experience that goes above and beyond.

6. Does the Novotel Stevenage offer discounts for large bookings?

   The hotel does not specify, however, customers are advised to contact the hotel directly to enquire about discounts for large bookings.

These FAQs were generated by AI based on publicly available information.

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