L.K.Bennett - Brook Street is an international luxury brand based in London, offering a wide selection of shoes, handbags, clothing and accessories. Particularly popular amongst high-profile customers, the Duchess of Cambridge has been noted sporting the store's garments on several occasions. Despite the high-end clothing and accessories available, customers have noted experiences of poor customer service and a desperate desire for sales. One customer criticised the staff for being "borderline rude", whilst another reported having been made to feel uncomfortable whilst browsing. The store has been further criticised for its poor return policies and high item costs, thus making it ill-advised for customers to choose L.K.Bennett for shopping trips.
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* This description was generated by AI based on crowd-sourced data and may not be completely accurate.
Employees: 6-10
Industry Shopping » Women's clothing
Engaged in: Women's clothing
ISIC Codes 4771
Questions & Answers
Q1
Where is LK Bennett - Brook Street located?
LK Bennett - Brook Street is located at 95-96 New Bond St, London W1S 1DB, United Kingdom, City of London, England.
Q2
What days are LK Bennett - Brook Street open?
This listing has been marked as closed.
LK Bennett - Brook Street is open Mon–Wed, Fri–Sat 10 AM–7 PM; Thu 10 AM–8 PM; Sun 12–6 PM.
Q3
What is the web address (URL) for LK Bennett - Brook Street?
L.K.Bennett - Brook Street offers shoes, handbags, clothing and accessories.
Q2
What is the reputation of the customer service in L.K.Bennett - Brook Street?
Customers have reported experiences of poor customer service, with the staff being “borderline rude” and making them feel uncomfortable.
Q3
Have any high profile customers been linked to the store?
Yes, the Duchess of Cambridge has been seen sporting the British brand's clothing and shoes on several occasions.
Q4
What has L.K.Bennett - Brook Street been criticised for?
The store has been criticised for its poor return policies, a desperate desire for sales, poor customer service and high item costs.
Q5
Is the quality of its merchandise worth the extra cost?
While some customers have reported that the quality of its merchandise is worth the extra cost, others have suggested to shop elsewhere for better value for money.
* These FAQs were generated by AI based on crowd-sourced data and may not be completely accurate.
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Additional Businesses at this Address
95-96 New Bond St, London W1S 1DB, United Kingdom City of London, England, W1S 1DB