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Komoo

Shipping Company

2.6★★★★★(35 reviews, from external sources)

Contact Information

Komoo
10, Dalcross Industrial Estate, Inverness IV2 7XB, United Kingdom
Inverness
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Hours not available
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Business Description

Arrow XL is a delivery company that offers services to consumers across the UK. Reactions to the company's services have been mixed, with some customers praising the polite and friendly delivery staff, as well as the helpful and professional customer service team. However, there has been a number of complaints from customers who experienced poor service, including delayed delivery, cancelled delivery, and a lack of helpful support from customer service. In some cases, customers have reported waiting on the phone for over 40 minutes with no response. Despite these cases, customers are generally satisfied with Arrow XL and have praised their delivery team for their good service.

Wheelchair Accessible
Parking, Yes

Industry: Community » Shipping Company

Engaged in:
  • Shipping Company
ISIC Codes
5310

Questions & Answers

  1. 1.What is Komoo's phone number?

    Komoo's phone number is 0871 288 7072.

  2. 2.Where is Komoo located?

    Komoo is located at 10, Dalcross Industrial Estate, Inverness IV2 7XB, United Kingdom. Get Directions.

  3. 3.What is Komoo's website?

    Komoo's website is www.arrowxl.co.uk.

Crowdsourced FAQs

  1. How soon will my package arrive after I order it?

    Arrow XL offers a range of delivery services, so the amount of time it takes for a package to arrive will depend on the delivery plan chosen.

  2. Does Arrow XL provide installation services?

    Arrow XL typically provides delivery services and customers are expected to install the product themselves. However, the company does offer other services upon request.

  3. Is the customer service team friendly?

    According to customer reviews, the customer service team is generally helpful and friendly.

  4. Is it possible to change my delivery date?

    Yes, customers can contact Arrow XL to request a change in delivery date.

  5. What happens if my package arrives late?

    If for any reason a package is delivered late, customers can contact Arrow XL’s customer service team to discuss possible solutions.

  6. How long does it take to get a response from the customer service team?

    Response times may vary depending on the context of the customer query.

  7. Have there been any reports of unsatisfactory customer service?

    Yes, there have been reports of customers receiving unsatisfactory service from Arrow XL.

  8. Are customers generally satisfied with Arrow XL’s services?

    Generally, customers are satisfied with the services provided by Arrow XL.

  9. What can I do if I have a problem with my delivery?

    Customers can contact Arrow XL’s customer service team to seek assistance if they encounter a problem with their order.

  10. What happens if my package is lost in transit?

    If a package is lost in transit, customers can contact Arrow XL’s customer service team for assistance.

These FAQs were generated by AI based on publicly available information.

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