Infinity Contact Centre Software Ltd

Business Contact

John Hale

Customer Experience Manager

Contact Information

Infinity Contact Centre Software Ltd
3 Brindley Pl, Birmingham B1 2JB, United Kingdom
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Business Description

Infinity Contact Centre Software Ltd is a leading provider of software solutions for contact centres, with over 5,000 agents and managers across Europe using our products. Our clients include well-known companies such as Teleperformance, The Carphone Warehouse, Canon, and Simply Switch. We specialize in working with both In-House and Outsourced Contact Centres, joint ventures, and Business Process Outsourcers. Infinity CCS is dedicated solely to software solutions for contact centres, and our expertise in this area allows us to understand and address the specific operational challenges faced by our clients. Our solutions are designed to enhance productivity and customer experience, break down barriers, extend the lifespan of legacy hardware/software, and lower the cost of ownership. We can complement existing systems or provide bespoke solutions to help turn prospects into customers.
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Employees: <25
Founded: 1998
Industry
Shopping
Engaged in:
Software Company
ISIC Codes
4741

Questions & Answers

Q1

How long has Infinity Contact Centre Software Ltd been in business?

Infinity Contact Centre Software Ltd has been in business for around 28 years.
Q2

What is the phone number for Infinity Contact Centre Software Ltd?

The phone number for Infinity Contact Centre Software Ltd is 0121 450 7830.
Q3

Where is Infinity Contact Centre Software Ltd located?

Infinity Contact Centre Software Ltd is located at 3 Brindley Pl, Birmingham B1 2JB, United Kingdom, England.
Q4

What days are Infinity Contact Centre Software Ltd open?

Infinity Contact Centre Software Ltd is open Mon–Fri 9 AM–5:30 PM; closed Sat–Sun.
Q5

Is there a primary contact for Infinity Contact Centre Software Ltd?

John Hale (Customer Experience Manager) at Infinity Contact Centre Software Ltd. You can contact John Hale at email address jhale@infinityccs.com.
Q6

Are there other contacts associated with Infinity Contact Centre Software Ltd?

We have 9 additional contact(s) for Infinity Contact Centre Software Ltd. They include: Nicholas Ray, Vilma Qerama, Ashley Masters, Alex Wilson, Richard Jephcott, Mike Girdlestone, Chris Birch, Pedro Cardoso & Inayat Kahn.
Q7

What is the web address (URL) for Infinity Contact Centre Software Ltd?

The website for Infinity Contact Centre Software Ltd is www.infinityccs.com.
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Additional Businesses at this Address

3 Brindley Pl, Birmingham B1 2JB, United Kingdom
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Businesses in Postal Code B1

Businesses in B1: 8,242
Population: 8,172
B1 Business Density Heatmap

Categories

Professional Services:  23%
Shopping:  17%
Other:  60%

Price

Moderate:  39%
Inexpensive:  30%
Expensive:  16%
Very Expensive:  15%
Other:  0%

Area Codes

121:  84%
Other:  16%

Neighborhoods

Birmingham:  7%
City Core:  5%
Historical Quarter - Chinese Quarter:  5%
Historical Quarter - Convention Quarter:  34%
Historical Quarter - Jewellery Quarter:  5%
Jewellery Quarter:  5%
Moseley and Kings Heath:  8%
Westside:  10%
Other:  21%
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Stats and Demographics for Postal Code B1

Gender

Male:  57%
Female:  43%
Other:  0%
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