Incommunities
2.5 ★★★★★ 100+ reviews
Contact Information
Phone: 0330 175 9540
Phone: 01274 257777
Phone: 0845 120 8171
Hours: Show
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Business Description
Incommunities is one of the largest housing suppliers in the United Kingdom, having served thousands of tenants throughout the years. However, multiple recent reviews have cast a negative light on the company, with tenants complaining of a lack of empathy, noise disturbances, inadequate maintenance and repairs, and poor customer service. Further reports suggest that the company assigns tenants and conducts surveys without consent, and refuses to provide assistance in the event of a burglary or other similar issues. Tenants have also reported that staff from Incommunities have been known to be rude and condescending.
* This description was generated by AI based on crowd-sourced data and may not be completely accurate.
Employees: 501-1000
Founded: February 2003
Industry
Industry
Industry
Engaged in:
Housing Association
Housing Association
ISIC Codes
9499
9499
Questions & Answers
Q1
How long has Incommunities been in business?
Incommunities has been in business for around 24 years.Q2
What is the phone number for Incommunities?
The phone number for Incommunities is 0330 175 9540.Q3
Where is Incommunities located?
Incommunities is located at The Quays, Victoria St, Shipley BD17 7BN, United Kingdom.Q4
What days are Incommunities open?
Incommunities is open Mon–Thu 8:45 AM–4:30 PM; Fri 8:30 AM–4:30 PM; closed Sat–Sun.Q5
Is there a primary contact for Incommunities?
Susan Laycock (Director Of Human Resources) at Incommunities. You can contact Susan Laycock at email address susan.laycock@incommunities.co.uk.Q6
Are there other contacts associated with Incommunities?
We have 9 additional contact(s) for Incommunities. They include: Claire Mitcham, Gemma Cannon, Jade Jolly, Kayleigh Murphy, Helen Robertshaw, Penny Gilyard, Matthew Moran, James Quigley & Terri Bruce.Q7
What is the web address (URL) for Incommunities?
The website for Incommunities is www.incommunities.co.uk.Crowdsourced FAQs
Q1
Are repairs and maintenance provided by Incommunities?
Yes, Incommunities is obligated to provide maintenance for all their tenants, though some tenants have reported that their repairs have been inadequate.Q2
Is Incommunities only for tenants over 55 years old?
No, Incommunities is available for tenants of all ages.Q3
Does Incommunities offer refunds in the event of damage or burglary?
No, Incommunities is not obligated to provide financial assistance in the event of a burglary. However, they may provide support if the problem cannot be resolved.Q4
Are surveys conducted by Incommunities?
Yes, Incommunities conducts surveys on behalf of tenants. However, they are expected to obtain consent before doing so.Q5
Does Incommunities provide social support for tenants?
Reviews suggest that there may be a lack of social support from Incommunities, with tenants reporting that their complaints have not been acknowledged or responded to.Q6
Are tenants allowed to move out of their location?
Yes, tenants are allowed to move out of their location if they so wish.Q7
Does Incommunities provide accommodation for homeless people?
Incommunities may offer housing for homeless people, though reviews suggest that the process is lengthy and not always successful.Q8
Are tenants able to contact Incommunities for assistance?
Yes, tenants are encouraged to contact Incommunities for assistance should they ever experience a problem. However, some reviews suggest that the customer service provided by Incommunities may be inadequate.Businesses in Postal Code BD17
Businesses in BD17: 3,381
Population: 18,812
Categories
Shopping: 18%
Professional Services: 14%
Industry: 13%
Home Services: 11%
Other: 44%
Price
Inexpensive: 61%
Moderate: 30%
Expensive: 8%
Very Expensive: 2%
Other: 0%
Area Codes
1274: 78%
77: 7%
79: 5%
Other: 10%
Neighborhoods
Baildon: 83%
Shipley: 8%
Other: 9%
Stats and Demographics for Postal Code BD17
Gender
Female: 51%
Male: 49%
Other: 0%
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