Hermes Crawley

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Contact Information

Business Description

Hermes Crawley is a courier service that has garnered attention through a series of negative reviews. Customers have expressed frustration with the company's delivery service, customer service availability, and lack of tracking options. Many have reported late deliveries and parcels being sent to the wrong address. Others have reported issues with the customer service chat, stating that the automated responses are unhelpful and that it's impossible to speak to a human being. The customer's parcels, furthermore, are sometimes reported as lost or damaged with no explanation from the company.

Questions & Answers

1. 1.What is Hermes Crawley's phone number?

   Hermes Crawley's phone number is 0330 808 5456.

2. 2.Where is Hermes Crawley located?

   Hermes Crawley is located at The Office, Manor Royal, Crawley RH10 9AU, United Kingdom. Get Directions.

3. 3.What are Hermes Crawley's hours?

   Hermes Crawley is open during the following hours: weekdays: 8:00 – 18:00; weekends: Closed.

4. 4.Who is the primary contact at Hermes Crawley?

   The primary contact at Hermes Crawley is Evri Crawley office.

5. 5.Who else works at Hermes Crawley?

   Hermes Crawley also has 7 other listed contacts: Hermes, Jenny, Hugo William Martin, Dunelm, Capitol House, Hermes Thieves, Lorry drivers.

6. 6.What is Hermes Crawley's website?

   Hermes Crawley's website is www.evri.com.

Crowdsourced FAQs

1. Is it possible to speak to a human being at Hermes Crawley?

   No, there is no telephone number for customer service and the customer service chat is automated.

2. Does Hermes Crawley offer tracking options?

   No, there is no way to track a parcel once it has been sent.

3. How long does it usually take Hermes Crawley to deliver a parcel?

   Delivery times vary, but customers have reported late parcel deliveries.

4. Are customer's parcels often delivered to the wrong address?

   Yes, several customers have reported parcels being sent to the wrong address.

5. Is it easy to make a complaint to Hermes Crawley?

   No, customers have reported difficulty making complaints, with no way to speak to a customer service representative.

6. Are customer's parcels often delivered damaged?

   Yes, several customers have reported parcels arriving damaged with no explanation from the company.

7. Do customers often experience lost parcels when using Hermes Crawley?

   Yes, several customers have reported parcels as lost with no explanation from the company.

These FAQs were generated by AI based on publicly available information.

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