Heather Stenhouse is the owner of a family-run florist and garden centre that specializes in wedding and funeral arrangements. The business also sells baby clothes, quality wools, and gifts, with many of the plants grown in their own local nursery. Megan, Aaron, and Kate work as trainee and assistant florists, while Stewart serves as the delivery driver. Additionally, Winnie provides go-for assistance. The business also offers a quiet area for customers to sit and learn to knit or crochet.