H. Samuel
Contact Information
Phone: 020 8746 9092
Hours: Show
Web: www.hsamuel.co.uk
Facebook Profile: Visit
Yelp Page: Visit
Twitter Feed: Visit
Google Maps: Visit
LinkedIn Profile: Visit
Youtube Channel: Visit
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Business Description
H. Samuel is a retailer of jewellery, watches, and gifts. Based on customer reviews, it appears that the customer service ranges from exceptional to quite bad. Service from staff members is generally helpful and accommodating, though occasionally a customer will experience dismissive or disinterested behavior. The staff members often display a good knowledge of the merchandise, but there have also been instances of an uninformed sales assistant. While many customers have been satisfied with their purchases, there are also examples of an unhappy customer experience, such as missing orders or having difficulty obtaining a refund.
* This description was generated by AI based on crowd-sourced data and may not be completely accurate.
Industry
Shopping » Jewelers and watches
Shopping » Jewelers and watches
Engaged in:
Jewelers and watches, Watch Store, Jewelry Repair Service, Watch Repair Service
Jewelers and watches, Watch Store, Jewelry Repair Service, Watch Repair Service
ISIC Codes
4773, 9529
4773, 9529
Questions & Answers
Q1
What is the phone number for H. Samuel?
The phone number for H. Samuel is 020 8746 9092.Q2
Where is H. Samuel located?
H. Samuel is located at Unit 1109, Westfield, London W12 7GF, United Kingdom, England.Q3
What days are H. Samuel open?
H. Samuel is open Mon–Sat 10 AM–10 PM; Sun 12–6 PM.Q4
Is there a primary contact for H. Samuel?
Thomas Houseman (Sales Associate) at H. Samuel. You can contact Thomas Houseman at email address t.houseman@hsamuel.co.uk.Q5
Are there other contacts associated with H. Samuel?
We have 9 additional contact(s) for H. Samuel. They include: Nikita, Haideh, Nadin, Ernest Jones, Leema, Nas, Brain, Imran & Sangeeta.Q6
What is the web address (URL) for H. Samuel?
The website for H. Samuel is www.hsamuel.co.uk.Q7
Does H. Samuel deliver?
Yes, H. Samuel offers delivery as an option. Call 020 8746 9092 for details.Crowdsourced FAQs
Q1
Is H. Samuel a retailer of jewellery, watches, and gifts?
Yes, H. Samuel is a retailer of jewellery, watches, and gifts.Q2
What is the overall quality of customer service at H. Samuel?
The overall quality of customer service at H. Samuel appears to vary. Customers have reported both exceptional service and quite bad service.Q3
Does H. Samuel staff have a good knowledge of the merchandise?
Generally, H. Samuel staff have a good knowledge of the merchandise. However, in some cases, customers have encountered sales staff who are uninformed.Q4
Does H. Samuel usually deliver orders on time?
In general, orders are delivered on time. However, there have been instances where items have been lost during delivery.Q5
Does H. Samuel offer refunds?
Yes, H. Samuel offers refunds in certain cases. However, some customers have had difficulty obtaining a refund.Q6
What is the experience of returning items to H. Samuel?
The experience of returning items to H. Samuel depends on the item in question. In some cases, customers have encountered issues like difficulty obtaining a refund or not being able to return certain items due to hygiene reasons.Q7
Is it possible to have items sealed upon purchase?
Yes, customers may request items to be sealed upon purchase.Q8
Are customers satisfied with their purchases from H. Samuel?
Generally, customers are satisfied with their purchases from H. Samuel. However, some customers have reported dissatisfaction with their experience.Q9
Is there consistent customer service quality among all branches of H. Samuel?
Customer service quality may vary between the different branches of H. Samuel.Q10
Has anyone been overcharged at H. Samuel?
There have not been reports of any customers being overcharged at H. Samuel.H. Samuel · Youtube
Businesses in Postal Code W12
Businesses in W12: 10,754
Population: 51,698
Categories
Shopping: 26%
Professional Services: 13%
Restaurants: 11%
Other: 50%
Price
Moderate: 40%
Inexpensive: 35%
Expensive: 16%
Very Expensive: 9%
Other: 0%
Area Codes
20: 85%
79: 5%
Other: 10%
Neighborhoods
Hammersmith: 6%
Shepherd's Bush: 50%
White City: 32%
Other: 12%
Stats and Demographics for Postal Code W12
Gender
Female: 51%
Male: 49%
Other: 0%