Futura Direct

Business Contact

Contact Information

Business Description

Futura Direct offers a variety of DIY and garden tools to customers, but customers sometimes report issues with customer service and with faulty equipment. Complaints say that Futura is slow to respond to customer inquiries and may not honour their aftersales services. On the other hand, reviews note that the company is prompt when dealing with faulty products and customer service is helpful and friendly.

Questions & Answers

1. 1.What is Futura Direct's phone number?

   Futura Direct's phone number is 01302 332030.

2. 2.Where is Futura Direct located?

   Futura Direct is located at Unit 8, Quantum Court, Church Ln, Adwick le Street, Doncaster DN6 7AY, United Kingdom, UK37. Get Directions.

3. 3.What are Futura Direct's hours?

   Futura Direct is open during the following hours: weekdays: 9:00 – 17:00; weekends: Closed.

4. 4.Who is the primary contact at Futura Direct?

   The primary contact at Futura Direct is Jack Andrew (Retail).

5. 5.Who else works at Futura Direct?

   Futura Direct also has 1 other listed contact: David May_one.

6. 6.What is Futura Direct's website?

   Futura Direct's website is futuradirect.co.uk.

Crowdsourced FAQs

1. How responsive is Futura Direct customer service?

   Futura Direct's customer service response times can vary, with some customers reporting prompt responses and helpful customer service representatives while others report slower response times.

2. Does Futura Direct offer aftersales services?

   Futura Direct offers aftersales services on some products, however, customer reviews indicate that these services are not always honoured.

3. How easy is it to assemble Futura Direct products?

   Futura Direct products are reported to be easy to assemble with some reviews noting that the product descriptions can be complicated.

4. How reliable are Futura Direct products?

   Futura Direct products typically are reliable, however, customer reviews suggest that some products may fail shortly after purchase, leading to customer dissatisfaction.

5. Does Futura Direct take customer concerns seriously?

   Futura Direct takes customer concerns seriously, however, customer reviews indicate that customer inquiries may not always be responded to, leading to frustration on the part of the customers.

6. Is Futura Direct a trustworthy company?

   Futura Direct is generally a trustworthy company, however customer reviews suggest that some customers have experienced issues such as slow responses and faulty products, leading to customer dissatisfaction in some cases.

7. Is it possible to contact Futura Direct via phone?

   Yes, customers can contact Futura Direct via phone, however customer reviews suggest that customers may experience difficulty getting through, with phone lines often being engaged.

8. What is the quality of Futura Direct products?

   The quality of Futura Direct products varies, with customer reviews noting that products may become faulty shortly after purchase.

9. Does Futura Direct offer a warranty on their products?

   Futura Direct offers a warranty on some products, however customers should review the terms and conditions of the warranty before purchase.

10. Are Futura Direct's products good value for money?

    The value for money of Futura Direct's product varies, with some customers reporting good value for money while others reporting dissatisfaction.

These FAQs were generated by AI based on publicly available information.

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