Furniture Village Farnborough

Business Contact

Contact Information

Business Description

Furniture Village Farnborough has a dedicated team of sales personnel who are on hand to help customers find the perfect furniture for their home. Their knowledgeable and friendly staff are dedicated to providing the best customer service experience, with Derek Spittle, Sarah C and Liam all mentioned by name as providing excellent service. Rani and Lou & Oliver provide a seamless and easy experience as well, while Kevin excels in understanding individual customer needs. Thoughtful coffee and cookie touches add to the experience of choosing the right furniture, and the delivery team of Ian and John are available to assist in the timely delivery of purchased items. A few customers have reported negative experiences such as delays in delivery and order errors, although the store has since provided options for a partial refund and repair/replacement services. Despite these issues, most customers report that their overall experience has been far greater than expected, with an emphasis on the quality of the furniture available.

Questions & Answers

1. 1.What is Furniture Village Farnborough's phone number?

   Furniture Village Farnborough's phone number is 01252 399070.

2. 2.Where is Furniture Village Farnborough located?

   Furniture Village Farnborough is located at Solartron Retail Park, 9 Solartron Rd, Farnborough GU14 7QJ, United Kingdom, UK19. Get Directions.

3. 3.What are Furniture Village Farnborough's hours?

   Furniture Village Farnborough is open during the following hours: weekdays: 9:30 – 20:00; Saturday: 9:00 – 18:00; Sunday: 11:00 – 17:00.

4. 4.Who is the primary contact at Furniture Village Farnborough?

   The primary contact at Furniture Village Farnborough is Sarah (Sales Consultant).

5. 5.Who else works at Furniture Village Farnborough?

   Furniture Village Farnborough also has 9 other listed contact: Rani, Adam, Emily, Chris Bottom, Kev, Emma, Syan, Shay, Kevin_other.

6. 6.What is Furniture Village Farnborough's website?

   Furniture Village Farnborough's website is www.furniturevillage.co.uk/stores/farnborough.html.

Crowdsourced FAQs

1. What kind of customer service does Furniture Village in Farnborough offer?

   Furniture Village in Farnborough offers customers a friendly and knowledgeable service experience. Customers have spoken positively about their interactions with the store's staff, particularly those named Derek Spittle, Sarah C, Liam, Rani, Lou & Oliver and Kevin.

2. Does Furniture Village in Farnborough provide any extras with their furniture purchases?

   Yes, Furniture Village in Farnborough provides customers with complimentary coffee and cookies while they search for their perfect furniture.

3. How quickly can furniture be delivered from Furniture Village in Farnborough?

   Delivery times can vary at Furniture Village in Farnborough depending on the item purchased. Generally, deliveries may take up to two to three months, although customers may receive their purchases earlier.

4. Are items delivered to customers' homes by Furniture Village in Farnborough?

   Yes, Furniture Village in Farnborough offers customers a delivery service that includes assembly and positioning of purchased items in the customer's home.

5. Is Furniture Village in Farnborough accessible to disabled customers?

   Unfortunately, customers have reported that Furniture Village in Farnborough is not easily accessible for disabled customers, as there are only flights of steps and no ramps in sight.

6. Does Furniture Village in Farnborough offer any form of refund or repair/replacement services?

   Yes, Furniture Village in Farnborough offer customers a range of options, including partial refunds or repair/replacement services, if a customer is unsatisfied with the purchase they have made.

These FAQs were generated by AI based on publicly available information.

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