Farfetch
Contact Information
Phone: 020 3962 2362
Phone: 020 3510 0670
Phone: 070 7829 1867
Hours: Show
Web: www.farfetch.com
Email: affiliates@farfetch.com
Facebook Profile: Visit
Twitter Feed: Visit
Google Maps: Visit
Instagram: Visit
LinkedIn Profile: Visit
Youtube Channel: Visit
Edit: Edit or Remove
Business Description
Farfetch is an online platform featuring a great selection of high-end clothing, accessories, and shoes from over 700 international brands. Customers praise Farfetch for its speedy deliveries, great service, and easy order and return processes. However, some customers have complained of difficulty returning orders and long wait times for refunds. Customers have also reported issues with incorrect orders and shipments being declared as lost.
* This description was generated by AI based on crowd-sourced data and may not be completely accurate.
Employees: 1001-5000
Founded: 2007
Industry
Professional Services » Corporate management
Professional Services » Corporate management
Engaged in:
Activities of head offices
Activities of head offices
ISIC Codes
7010
7010
Questions & Answers
Q1
How long has Farfetch been in business?
Farfetch has been in business for around 19 years.Q2
What is the phone number for Farfetch?
The phone number for Farfetch is 020 3962 2362.Q3
Where is Farfetch located?
Farfetch is located at The Bower 211 Old St, London, England, EC1V 9NR.Q4
What days are Farfetch open?
Farfetch is open Mon–Fri 8 AM–11 PM; Sat–Sun 9 AM–9 PM.Q5
Is there a primary contact for Farfetch?
Jose Neves (Founder And CEO) at Farfetch. You can contact Jose Neves at email address jose.neves@farfetch.com.Q6
Are there other contacts associated with Farfetch?
We have 9 additional contact(s) for Farfetch. They include: John Veichmanis, Rachel Waller, Sian Keane, Ephraim Luft, Sameera Hassan, Andrew Robb, Jessica Nesbitt, Raphaela Salas & Stephanie Horton.Q7
What is the web address (URL) for Farfetch?
The website for Farfetch is www.farfetch.com.Crowdsourced FAQs
Q1
Is Farfetch reliable?
Yes, Farfetch is a reliable online platform with a wide selection of high quality clothing and accessories from a variety of international brands.Q2
Does Farfetch have fast shipping?
Yes, many customers report having their orders shipped quickly, with some being delivered the next day.Q3
Does Farfetch accept returns?
Yes, Farfetch customers can return orders within 14 days when delivered within the EU, and within 30 days when delivered outside the EU, provided they have the required return paperwork and the items are unused.Q4
What if I receive an incorrect order from Farfetch?
If the incorrect order was shipped through a Farfetch partner, such as a store or brand, you must return the order to them in writing, stating the issue and that you would like a repair, replacement, or refund.Q5
How do I contact Farfetch customer service?
You can contact Farfetch customer service by sending an email to service@farfetch.com or calling their toll free number.Q6
How do refunds work for Farfetch orders?
If accepted for a refund, you should receive the refund within 3 to 7 days. Refunds can be sent via the original payment method or a store credit note, depending on the store partner's return policy.Q7
Is Farfetch good quality?
Yes, Farfetch only features items of the highest quality from over 700 international brands.Q8
What if I receive an order that was marked as delivered, but I never received it?
If this happens, you can contact Farfetch support who will investigate it and provide further instructions.Q9
Has anyone had problems with Farfetch order delivery?
Yes, some customers have reported issues with the delivery of their orders such as items being lost or marked as delivered but never received.Q10
Does Farfetch charge shipping costs?
Yes, Farfetch charges a flat rate shipping cost of 10 Euro for orders within the EU and a variable rate for orders outside the EU.Similar Companies Nearby
Additional Businesses at this Address
The Bower 211 Old St London, England, EC1V 9NR
Farfetch · Youtube
Businesses in Postal Code EC1V
Businesses in EC1V: 52,008
Population: 14,304
Categories
Professional Services: 30%
Shopping: 18%
Other: 52%
Price
Moderate: 42%
Inexpensive: 36%
Expensive: 14%
Very Expensive: 8%
Other: 0%
Area Codes
20: 81%
Other: 19%
Neighborhoods
Barbican: 5%
Clerkenwell: 50%
Hoxton: 12%
Islington: 19%
Other: 13%
Stats and Demographics for Postal Code EC1V
Gender
Male: 51%
Female: 49%
Other: 0%