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East Ayrshire Council

General public administration activities

3.5★★★★★(4 reviews, from external sources)

Business Contact

Ian Aston
ICT Security Manager

Contact Information

East Ayrshire Council
95 London Rd, Kilmarnock KA3 7DD, United Kingdom, UK87
Kilmarnock
Get Directions
Closed now9:00 – 17:00
  • Monday9:00 – 17:00
  • Tuesday9:00 – 17:00
  • Wednesday9:00 – 17:00
  • Thursday9:00 – 17:00
  • Friday9:00 – 16:00
  • SaturdayClosed
  • SundayClosed
Fax
01563 576500
Social Media
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Business Description

East Ayrshire Council provides services to local residents, including trash collection, recycling, and road maintenance. Reviews have mentioned that the Council's staff can be rude and inconsiderate at times, with the recycling service in particular being a major source of frustration. Citizens have seen their bins thrown across the pavement, or their trolley collections missed entirely, and window of service can be inconvenient. Further issues have arisen with the Council's road care and emergency helpline, as inadequate response times and lack of attention to deep holes in the road have caused harm to residents. Complaints have also been made about their new fee-based uplift system, and their failure to keep up with variable waste collection needs.

Annual Sales
0 - 250,000
Founded
1996
Years in Business
30
Price
$$
Wheelchair Accessible
Yes

Industry: Community » Public administration

Engaged in:
  • Activities of membership organizations
  • Administration of the State and the economic and social policy of the community
  • General public administration activities
  • Regulation of the activities of providing health care, education, cultural services and other social services, excluding social security
ISIC Codes
94, 841, 8411, 8412

Questions & Answers

  1. 1.How long has East Ayrshire Council been in business?

    East Ayrshire Council has been in business for 30 years

  2. 2.What is East Ayrshire Council's phone number?

    East Ayrshire Council's phone number is 01563 576000.

  3. 3.Where is East Ayrshire Council located?

    East Ayrshire Council is located at 95 London Rd, Kilmarnock KA3 7DD, United Kingdom, UK87. Get Directions.

  4. 4.What are East Ayrshire Council's hours?

    East Ayrshire Council is open during the following hours: Monday - Thursday: 9:00 – 17:00; Friday: 9:00 – 16:00; weekends: Closed.

  5. 5.Who is the primary contact at East Ayrshire Council?

    The primary contact at East Ayrshire Council is Ian Aston (ICT Security Manager). You can reach them at ian.aston@east-ayrshire.gov.uk.

  6. 6.Who else works at East Ayrshire Council?

    East Ayrshire Council also has 8 other listed contact: Ian Boyd, Malcolm Roulston, John Hollywood, Graham Stewart, Robin Gourlay, Graham Haugh, Graham Short, Alex McPhee_other.

  7. 7.What is East Ayrshire Council's website?

    East Ayrshire Council's website is www.east-ayrshire.gov.uk.

  8. 8.What is East Ayrshire Council's annual sales?

    East Ayrshire Council has annual sales of approximately 0 - 250,000.

Crowdsourced FAQs

  1. What services does East Ayrshire Council provide?

    East Ayrshire Council provides residents with services such as trash collection, recycling, and road maintenance.

  2. Are complaints common with East Ayrshire Council?

    Yes, reviews have mentioned that the Council's staff can be rude and inconsiderate, with the recycling service in particular being a major source of frustration. Citizens have seen their bins thrown across the pavement, or their trolley collections missed entirely,

  3. Are the Council's road care and emergency helpline services adequate?

    No, inadequate response times and lack of attention to deep holes in the road have caused harm to residents.

  4. Does East Ayrshire Council have a fee-based uplift system?

    Yes, complaints have been made about their new fee-based uplift system.

  5. Is East Ayrshire Council able to keep up with variable waste collection needs?

    No, citizens have reported difficulties with the Council being able to keep up with their needs for waste collection.

  6. Is East Ayrshire Council a 24/7 service?

    No, please note that this is not a 24/7 service.

  7. Are employees of East Ayrshire Council generally courteous?

    No, reviews have indicated that the Council's staff can often be rude and inconsiderate.

  8. Does East Ayrshire Council provide a window of service that works for residents?

    No, citizens have reported difficulty with the Council's service window not meeting their needs.

  9. Are people satisfied with Council's response to a broken bone incident?

    No, there is a general dissatisfaction with the Council's response to broken bone incidents.

  10. Does Council provide people with a means to take a problem further?

    Yes, citizens can take their complaints further by taking photos of the issue and reporting it to the Council.

These FAQs were generated by AI based on publicly available information.

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