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Dolphin Appliance Care Ltd

Household appliances and goods

3.8★★★★★(293 reviews, from external sources)

Business Contact

Catherine Soons
Consumer Services

Contact Information

Dolphin Appliance Care Ltd
21 Regal Dr, Soham, ELY CB7 5BE, United Kingdom, UK05
Soham
Get Directions
Closed now9:00 – 17:00
  • Monday9:00 – 17:00
  • Tuesday9:00 – 17:00
  • Wednesday9:00 – 17:00
  • Thursday9:00 – 17:00
  • Friday9:00 – 17:00
  • SaturdayClosed
  • SundayClosed
filingdata.companieshouse.gov.uk/doc/company/04298942
Fax
01353 722374
Social Media
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Business Description

Dolphin Appliance Care Ltd, active for over 25 years in the United Kingdom, is a household appliance repair and maintenance service. Customers have described the service as both highly professional and efficient, as well as reliable with great technical knowledge across their field, plus a positive attitude from their employees. However, there have also been reports of unprofessionalism, lack of diagnosis and accountability and rudeness from their engineers.

Employees
6-10
Founded
2001
Years in Business
25

Industry: Home and Garden » Household appliances and goods

Engaged in:
  • Household appliances and goods
  • Other retail sale of new goods in specialized stores
  • Repair of household appliances and home and garden equipment
ISIC Codes
4759, 4773, 9522

Questions & Answers

  1. 1.How long has Dolphin Appliance Care Ltd been in business?

    Dolphin Appliance Care Ltd has been in business for 25 years

  2. 2.What is Dolphin Appliance Care Ltd's phone number?

    Dolphin Appliance Care Ltd's phone number is 01353 624839.

  3. 3.Where is Dolphin Appliance Care Ltd located?

    Dolphin Appliance Care Ltd is located at 21 Regal Dr, Soham, ELY CB7 5BE, United Kingdom, UK05. Get Directions.

  4. 4.What are Dolphin Appliance Care Ltd's hours?

    Dolphin Appliance Care Ltd is open during the following hours: weekdays: 9:00 – 17:00; weekends: Closed.

  5. 5.Who is the primary contact at Dolphin Appliance Care Ltd?

    The primary contact at Dolphin Appliance Care Ltd is Catherine Soons (Consumer Services). You can reach them at catherine@dolphinappliance.co.uk.

  6. 6.Who else works at Dolphin Appliance Care Ltd?

    Dolphin Appliance Care Ltd also has 4 other listed contact: Alan Bailey, Lisa Jane Bailey, Lee Bland, Lee Coombs_other.

  7. 7.What is Dolphin Appliance Care Ltd's website?

    Dolphin Appliance Care Ltd's website is www.dolphinappliance.co.uk.

  8. 8.How big is Dolphin Appliance Care Ltd?

    Dolphin Appliance Care Ltd employs approximately 6 people

  9. 9.How many employees does Dolphin Appliance Care Ltd have?

    Dolphin Appliance Care Ltd has approximately 6 employees

Crowdsourced FAQs

  1. Does Dolphin Appliance Care Ltd offer repair and maintenance services?

    Yes, Dolphin Appliance Care Ltd offers repair and maintenance services for household appliances.

  2. How reliable is Dolphin Appliance Care Ltd?

    Dolphin Appliance Care Ltd has been active in the UK for over 25 years. Customer reviews of the service vary, but overall customers have been satisfied with the reliability of the service.

  3. How professional is Dolphin Appliance Care Ltd?

    Customers have both positively and negatively commented on the professionalism of Dolphin Appliance Care Ltd's employees. Generally, employees are said to have great technical knowledge and a positive attitude, however, there have been reports of unprofessionalism and rudeness from their engineers.

  4. Are customers given compensation for thrown away food due to faulty appliances?

    No, customers are not given compensation for thrown away food due to faulty appliances.

  5. Are customers able to get an engineer quickly to diagnose their appliance?

    Customers have given mixed reports when it comes to the response times of an engineer sent by Dolphin Appliance Care Ltd. Some have reported a swift response while others were waiting several weeks for an engineer.

  6. Is Dolphin Appliance Care Ltd expensive?

    Customers have not made comments on the cost of the services of Dolphin Appliance Care Ltd. It is recommended to contact the company directly to find out more about the cost of their services.

  7. Does Dolphin Appliance Care Ltd take account for damages caused by their engineers?

    Dolphin Appliance Care Ltd have not made any public statement on whether they take responsibility for the damages caused by their engineers.

  8. Does Dolphin Appliance Care Ltd replace parts?

    Yes, Dolphin Appliance Care Ltd engineers have the option to replace parts depending on the diagnosis of the faulty appliance.

  9. Does Dolphin Appliance Care Ltd offer guarantee for their repair services?

    Dolphin Appliance Care Ltd have not made any public statement on guaranteeing their repair services. It is recommended to contact the company to enquire further.

  10. Does Dolphin Appliance Care Ltd offer service outside of the UK?

    No, Dolphin Appliance Care Ltd services are only available within the UK.

These FAQs were generated by AI based on publicly available information.

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