DHL eCommerce Depot Cardiff

Business Contact

Contact Information

Business Description

UK Mail Cardiff is a courier service that has had a varied customer experience. Some customers have praised the courteous staff and the efforts of delivery drivers to accommodate their needs, while others have complained about lazy delivery drivers, poor customer service, missed and delayed deliveries, and a lack of access to customer service lines. Additionally, the pickup locations appear to be poorly maintained, creating an unpleasant atmosphere for customers.

Questions & Answers

1. 1.What is DHL eCommerce Depot Cardiff's phone number?

   DHL eCommerce Depot Cardiff's phone number is 024 7693 7770.

2. 2.Where is DHL eCommerce Depot Cardiff located?

   DHL eCommerce Depot Cardiff is located at Unit 1 Heol Crochendy, Cardiff CF15 7QT, United Kingdom, UK94. Get Directions.

3. 3.What are DHL eCommerce Depot Cardiff's hours?

   DHL eCommerce Depot Cardiff is open during the following hours: weekdays: 8:00 – 20:00; Saturday: 8:00 – 12:00; Sunday: Closed.

4. 4.Who is the primary contact at DHL eCommerce Depot Cardiff?

   The primary contact at DHL eCommerce Depot Cardiff is Tarun (employee).

5. 5.Who else works at DHL eCommerce Depot Cardiff?

   DHL eCommerce Depot Cardiff also has 2 other listed contact: Mandy, Darren_other.

6. 6.What is DHL eCommerce Depot Cardiff's website?

   DHL eCommerce Depot Cardiff's website is track.dhlparcel.co.uk/find-a-depot.

Crowdsourced FAQs

1. How do I contact customer service if I am having an issue with UK Mail Cardiff?

   You can contact UK Mail Cardiff customer service either by phone or online through the company's website.

2. What kind of delivery service does UK Mail Cardiff provide?

   UK Mail Cardiff is a courier service which provides delivery services both locally and internationally.

3. How long does it take for UK Mail Cardiff to deliver packages?

   Delivery times depend on the type of package and the destination. However, UK Mail Cardiff does its best to deliver packages promptly and as quickly as possible.

4. Is UK Mail Cardiff available to customers with disabilities?

   UK Mail Cardiff strives to provide equitable services to all of its customers. Customers with disabilities may require certain accommodations in order to receive their packages; these accommodations can be discussed with customer service.

5. Are the pickup locations of UK Mail Cardiff well-maintained?

   According to customer reviews, the pickup locations may not be adequately maintained.

6. Does UK Mail Cardiff provide tracking information for packages?

   Yes, UK Mail Cardiff provides customers with the ability to track their packages through their website or customer service.

7. Do UK Mail Cardiff couriers arrive on time?

   Delayed and missed deliveries have been reported by customers in the past; however, UK Mail Cardiff does its best to ensure that packages are delivered promptly.

8. How does UK Mail Cardiff handle packages with incorrect addresses?

   UK Mail Cardiff will attempt to deliver packages with incorrect addresses; their customer service can also be contacted for assistance with providing an updated address.

These FAQs were generated by AI based on publicly available information.

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