DFS Maidstone

Business Contact

Contact Information

Business Description

DFS Maidstone is a sofa and furniture retailing chain specialising in handmade-to-order items. Customers have experienced friendly and knowledgable salespeople. One customer reported a stress-free shopping experience with no pushy sales tactics, while another was impressed by the Covid safety measures in place. There is a wide selection of sofas and furniture to choose from, and customers have praised the quality of these items, adding that the local smaller companies cannot compare. Some customers had negative experiences with delivery dates, damage to furniture and fabric wear-and-tear. However, the DFS Maidstone staff have worked hard to help customers with these issues, creating a positive customer experience overall.

Questions & Answers

1. 1.What is DFS Maidstone's phone number?

   DFS Maidstone's phone number is 0333 999 9777.

2. 2.Where is DFS Maidstone located?

   DFS Maidstone is located at London Rd, Maidstone ME16 0LP, United Kingdom, UK24. Get Directions.

3. 3.What are DFS Maidstone's hours?

   DFS Maidstone is open during the following hours: weekdays: 10:00 – 20:00; Saturday: 10:00 – 18:00; Sunday: 11:00 – 17:00.

4. 4.Who is the primary contact at DFS Maidstone?

   The primary contact at DFS Maidstone is Liam (salesman).

5. 5.Who else works at DFS Maidstone?

   DFS Maidstone also has 9 other listed contact: Olivia, Steve, Rohan, Inga, Roy, Jasmin, David, Graham, Stephen_other.

6. 6.What is DFS Maidstone's website?

   DFS Maidstone's website is www.dfs.co.uk/store-directory/maidstone-furniture-store.

Crowdsourced FAQs

1. What sort of furniture does DFS Maidstone offer?

   DFS Maidstone is a sofa and furniture retailing chain specialising in handmade-to-order items.

2. Does DFS Maidstone have sales staff?

   Yes, DFS Maidstone has knowledgeable and friendly sales staff. Customers have reported no pushy sales tactics.

3. How is DFS Maidstone keeping customers safe from Covid-19?

   DFS Maidstone has implemented safety measures, such as the use of face masks and frequent cleaning protocols, to keep customers safe from Covid-19.

4. Does DFS Maidstone offer quality furniture?

   Customers have praised the quality of the sofas and furniture at DFS Maidstone, saying that the quality of local smaller companies cannot compare.

5. How long are delivery times at DFS Maidstone?

   Delivery times vary depending on the item but are usually 7-17 weeks.

6. Are there any negative experiences customers have had with DFS Maidstone?

   Some customers reported negative experiences with delivery dates, damage to the furniture and fabric wear-and-tear.

7. Does DFS Maidstone offer discounts?

   DFS Maidstone often has sales and discounts available on certain items.

8. How knowledgeable is the staff at DFS Maidstone?

   Customers have reported that the staff at DFS Maidstone are knowledgeable and friendly.

9. How has DFS Maidstone responded to customer complaints?

   DFS Maidstone staff have worked hard to help customers with complaints, creating a positive customer experience overall.

10. How long does DFS Maidstone offer a guarantee on its furniture?

    DFS Maidstone offers a 15 year guarantee on furniture springs and frame.

These FAQs were generated by AI based on publicly available information.

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