CarTrawler UK
Business Contact
Yasser
customer serviceContact Information
Phone: 020 3603 0668
Hours: Show
Web: www.cartrawler.com
Twitter Feed: Visit
Google Maps: Visit
LinkedIn Profile: Visit
Youtube Channel: Visit
Edit: Edit or Remove
Business Description
CarTrawler UK is a car rental broker company that has received a lot of criticism from dissatisfied customers. Many reported being refused refunds, or that the prices increased by 40%, even after being promised an original amount. Other reviews stated being missold services and having difficulty getting in touch with their customer service representatives. They were also accused of not acting ethically, particularly during the pandemic. It seems that the service level from CarTrawler UK needs to be significantly improved.
* This description was generated by AI based on crowd-sourced data and may not be completely accurate.
Industry
Hotels & Travel » Car rental
Hotels & Travel » Car rental
Engaged in:
Car rental
Car rental
ISIC Codes
7710
7710
Questions & Answers
Q1
What is the phone number for CarTrawler UK?
The phone number for CarTrawler UK is 020 3603 0668.Q2
Where is CarTrawler UK located?
CarTrawler UK is located at 33 Stamford St, London SE1 9PY, United Kingdom, England.Q3
What days are CarTrawler UK open?
CarTrawler UK is open Mon–Fri 9 AM–5 PM; closed Sat–Sun.Q4
Is there a primary contact for CarTrawler UK?
Yasser (customer service) at CarTrawler UK.Q5
Are there other contacts associated with CarTrawler UK?
We have 2 additional contact(s) for CarTrawler UK. They include: Elissa & Michael.Q6
What is the web address (URL) for CarTrawler UK?
The website for CarTrawler UK is www.cartrawler.com.Crowdsourced FAQs
Q1
Why should I not use CarTrawler UK to rent a car?
CarTrawler UK has been met with a great deal of criticism from customers. Many have reported being refused refunds, missold services and charged significantly more than the originally advertised price. Additionally, there have been reports of difficulty getting in touch with their customer service representatives and unethical behavior.Q2
What should I do if I cannot get hold of CarTrawler UK’s customer service representatives?
If you cannot get hold of the customer service representatives, it is recommended that you contact EasyJet, the travel agency CarTrawler UK partnered with, to explain the issue and ask for assistance.Q3
What is CarTrawler UK’s refund policy?
CarTrawler UK does not state a clear policy about refunds on their website. However, numerous customers alleged that the company is refusing to give refunds for car rentals even if the renter is unable to use the service due to pandemic-related restrictions.Q4
Does CarTrawler UK offer any other services?
CarTrawler UK is a broker that sources rental cars and transfers from thousands of rental companies around the world. Additionally, they provide hotel deals, airport lounges and car hire insurance.Q5
Who partners with CarTrawler UK?
CarTrawler UK is partnered with EasyJet, a British budget airline and travel agency.Q6
Is CarTrawler UK a trustworthy company?
Many customers have reported unethical behavior and difficulty getting in touch with customer service representatives. It is recommended to research CarTalker UK further before making a booking.Q7
Does CarTalker UK give discounts?
CarTalker UK does not appear to offer any discounts.Additional Businesses at this Address
33 Stamford St, London SE1 9PY, United Kingdom
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Businesses in Postal Code SE1
Businesses in SE1: 44,305
Population: 70,170
Categories
Professional Services: 24%
Shopping: 13%
Other: 62%
Price
Moderate: 40%
Inexpensive: 37%
Expensive: 11%
Very Expensive: 11%
Other: 0%
Area Codes
20: 88%
Other: 12%
Neighborhoods
Bermondsey: 6%
Borough: 5%
Lambeth: 22%
London: 5%
Riverside: 5%
South Bank: 17%
Southwark: 16%
Other: 24%
Stats and Demographics for Postal Code SE1
Gender
Male: 52%
Female: 48%
Other: 0%