Carpetright
Retail sale of carpets, rugs, wall and floor coverings in specialized stores
Business Contact
Contact Information
Open — closes at 18:009:30 – 18:00
- Monday9:30 – 18:00
- Tuesday9:30 – 20:00
- Wednesday9:30 – 18:00
- Thursday9:30 – 18:00
- Friday9:30 – 18:00
- Saturday9:00 – 18:00
- Sunday10:00 – 16:00
Business Description
Carpetright is a leading one-stop shop for carpets and flooring. With a range of carpets, laminate, vinyl, luxury vinyl, wood flooring and rugs, they offer a variety of options to transform your home. Carpetright also offers free samples online and free home measuring appointments. However, there have been complaints about poor customer service, inaccurate measurements and incorrect flooring provided.
Industry: Home and Garden » Carpet store
- Retail sale of carpets, rugs, wall and floor coverings in specialized stores
Questions & Answers
1.What is Carpetright's phone number?
Carpetright's phone number is 023 8001 1236.
2.Where is Carpetright located?
Carpetright is located at Nursling Industrial Estate, Franconia Dr, Nursling, Southampton SO16 0YW, United Kingdom, UK19. Get Directions.
3.What are Carpetright's hours?
Carpetright is open during the following hours: Monday: 9:30 – 18:00; Tuesday: 9:30 – 20:00; Wednesday - Friday: 9:30 – 18:00; Saturday: 9:00 – 18:00; Sunday: 10:00 – 16:00.
4.Who is the primary contact at Carpetright?
The primary contact at Carpetright is Chris (manager).
5.Who else works at Carpetright?
Carpetright also has 6 other listed contact: Beth, Aaron, Tapi, Kirsty, Tom, Ryan_other.
6.What is Carpetright's website?
Carpetright's website is www.carpetright.co.uk/store/southampton-nursling.
Crowdsourced FAQs
Does Carpetright provide home measuring appointments?
Yes, Carpetright offers free home measuring appointments.
What flooring options does Carpetright offer?
Carpetright offers carpets, laminate, vinyl, luxury vinyl, wood flooring and rugs.
What if I am unhappy with the service provided?
If customers are unhappy with the service provided, they can follow Carpetright’s complaints procedure.
What does Carpetright do to ensure safe shopping for customers?
Carpetright has measures in place to ensure safe shopping for their customers, such as their StoryStore which customers can drop in or book an appointment at.
Is it possible to order free samples online?
Yes, customers can order free samples online.
Do Carpetright installers have the tools required to complete the job?
Carpetright should explain the tools they require to the installers in order to complete the job properly.
Is there a wait time for carpet to be delivered?
Yes, there can be a wait time for carpet to be delivered, however Carpetright should be able to provide an estimated delivery date.
What if Carpetright cancels my appointment?
If Carpetright cancels an appointment, they should communicate this to the customer as soon as possible.
What is Carpetright's return policy?
Carpetright's return policy can be found on their website.
Is there an alternative to Carpetright?
Yes, Tapi Carpets is an alternative to Carpetright.
These FAQs were generated by AI based on publicly available information.
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