Air China

nternational routes, 16 regional routes and 263 domestic routes, serving 173 cities in 39 countries and regions. With over 1.47 million seats offered on over 7700 flights per week, Air China provides extensive connectivity for its passengers. Utilizing its hub in Beijing and its membership in the Star Alliance, Air China can fly passengers to 1,330 airports in 192 countries. The airline's customer loyalty program, PhoenixMiles, is Asia’s only frequent flyer program shared by a number of carriers. Air China’s customer service philosophy revolves around credibility, convenience, comfort, and choice. This focus on customer satisfaction has contributed to a significant increase in the airline’s brand value, with Air China ranking as one of the world’s top 500 brands with a brand value of RMB 101.536 billion in 2013. For more information, individuals can visit Air China’s official website www.airchina.co.uk or call Air China’s ECC help desk at 0080086100999.