Q1
Is Air Broadband trusted?
Yes, Air Broadband is a trusted telecommunications company, offering reliable and fast connection speeds to many underserved areas.Q2
Are Air Broadband services fairly priced?
Yes, customers report that their services are fairly priced for the connection speeds they receive. Q3
What areas do Air Broadband provide services in?
Air Broadband provides services to areas which lack access to superfast broadband, so their services often go to areas where it wouldn't otherwise be available. Q4
Can Air Broadband assist with running a business from home?
Yes, Air Broadband's services are reliable and fast enough to run a business from home.Q5
What speeds do Air Broadband provide?
Air Broadband can provide speeds up to 30mbps, however it is reported that users have the potential to receive less than they pay for. Q6
How good is the customer service?
Customers report that Air Broadband's customer service is excellent, with problems often being resolved in minutes and messages always being returned. Q7
Does Air Broadband offer technical support?
Yes, Air Broadband offers technical support which is highly praised by customers, including ringing on a Sunday to inform customers of any issues.Q8
Are there any complaints against Air Broadband?
Yes, some customers have had issues with their connection speeds and others have complained that their customer service is poor.Q9
Does Air Broadband cover rural areas?
Yes, Air Broadband covers many rural areas and provides superfast broadband connection in areas where it isn't readily available.Q10
How long have customers been using Air Broadband's services?
Customers have reported using Air Broadband's services for anywhere from two years to four years.